Production Office Specialist

Key Responsibilities

• Support multiple production managers and active jobs at once
• Coordinate materials, suppliers, deliveries, and job readiness
• Manage job flow from assignment → build → final completion
• Maintain correct documentation, photos, permits, and warranties
• Communicate professionally with homeowners, crews, and vendors
• Assist with scheduling builds, inspections, and follow‑up work
• Update CRM systems and job files in real time
• Troubleshoot job issues quickly and escalate when needed

Skills, Knowledge & Expertise

• 1–3+ years in production support, project coordination, roofing, construction, insurance restoration or similar
• Strong understanding of materials, scheduling, and vendor coordination
• Fast‑paced multitasker with high accuracy
• Excellent communication and follow‑through
• CRM or project management software experience
• Strong problem‑solving skills and ownership mentality

⭐ Bonus Skills (Not Required, but a Plus)

• Roofing or exterior construction background
• Familiarity with suppliers (ABC, SRS, Beacon, etc.)
• Understanding of roofing job flow and punch lists
• Insurance documentation knowledge

Benefits

• A nationwide, industry‑leading company with long‑term stability
• Real career growth opportunities in operations and production management
• A supportive, fast‑moving team environment where your work actually matters
• Paid training and ongoing development
• Healthcare benefits
• PTO + paid holidays
• Consistent job volume all year
• A culture that rewards discipline, detail, ownership, and high standards
• Leadership that shows up, supports you, and sets you up to win