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FreeBalance

Posted 9 months ago

Open

Professional Services Consultant

OttawaOn-siteFull-time

AI Summary

Professional Services Consultant helps implement and support FreeBalance solutions for government clients, conducting requirements gathering, configuration, training, testing, and project management to ensure successful deployments.

About this role

FreeBalance is looking for Professional Services Consultants to join its team in Ottawa, Ontario, Canada. FreeBalance Professional Services Consultants work with customers to help implement and support. FreeBalance solutions for Public Financial Management (PFM). Professional Services Consultants must be able to effectively transfer knowledge and train government users on good practices and the functional and technical aspects of the FreeBalance Accountability Suite.

Main responsibilities

  • Implementation and deployment of FreeBalance solutions following the company’s ISO 9001:2015 certified implementation methodology.
  • Manage customer expectations and advocate FreeBalance values and good practices.
  • Conduct detailed business requirements review with customers and prepare storyboards for approval and sign-off.
  • Configure and demonstrate FreeBalance software to help demonstrate the mapping between the process to the solution.
  • Develop acceptance test plans and conduct acceptance testing of the configured FreeBalance software/system with the client.
  • Develop training material and deliver required product and user training courses, including ‘Train the Trainer’, to meet the client’s needs.
  • Transfer knowledge to the client related to project management, change management and correct use of the FreeBalance solutions.
  • Manage the day-to-day operations of a project and manage scope, including meeting project schedules, tasks, and submitting quality deliverables on time.
  • Use effective leadership skills to complete all phases of projects from inception through to completion.
  • Provide input to product management on functional matters and future product requirements based on feedback from the client.
  • Report progress on all assigned activity and deliverables to the Project Manager.
  • Work with the Project Manager and team to achieve all milestones in a timely manner and on budget.

    • Qualifications:

  • Must be eligible for Government of Canada Security Clearance - Secret (Level I).
  • Minimum university degree in Accounting or a related field (e.g., Commerce, Business Administration, Financial Administration), with strong financial management experience.
  • Financial designation (e.g., CMA, CGA) and experience with a large national accounting firm or ERP company considered an asset.
  • Minimum of 5 years of experience in ERP software implementation (Oracle, SAP, Microsoft). Certification is an asset.
  • Solid understanding of public sector budgeting and accounting processes and procedures.
  • Demonstrated experience in implementing and deploying software applications, including requirements gathering and documentation.
  • Previous experience in software configuration of a financial system.
  • Prior government experience required.
  • French language skills considered an asset.

    • Skills

    Acceptance TestingAccounting ProcessesBusiness AnalysisChange ManagementERP ImplementationFinancial ManagementGovernance And ComplianceISO 9001:2015 MethodologyMicrosoft DynamicsOracleProject ManagementPublic Sector BudgetingRequirements GatheringSAPSecurity Clearance ProcessesSoftware ConfigurationStoryboardingTest PlanningTraining Material DevelopmentTrain-the-trainer

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