Programme Scheduling Support

Programme Scheduling Support

Role Type: Full time, permanent (part-time will be considered)

Location: Hybrid Remote/Reading (with support across Southampton and Virtual delivery)

First Intuition (FI) is a fast-growing, innovative education provider committed to delivering outstanding learning experiences.  At FI, our commitment to excellence is driven by our core driving principle of putting people first.  We take pride in nurturing talent, fostering growth, and providing unparalleled support to our students, clients, and team members, ensuring they can thrive personally and professionally.

Our success is due to our approach to training and our links with businesses. We work closely with organisations to precisely understand their needs and incorporate these into innovative course designs, where the interaction with students is tailored, personal and reflects their specific circumstances.

The Role:

We’re looking for a highly organised and proactive Programme Scheduling Support to help coordinate teaching delivery across our Reading, Southampton and virtual programmes.

This is a fast-paced, central role where you’ll manage tutor timetables, coordinate freelancers, and ensure everything runs smoothly behind the scenes. You’ll work closely with tutors, programme leads and operations teams to keep schedules accurate, efficient and responsive to change.

Responsibilities:

Scheduling & Planning

• Build and maintain teaching timetables across multiple programmes
• Allocate tutors based on availability, experience and programme needs
• Manage timetable updates, including last-minute changes and cover
• Track tutor availability, holidays and capacity
• Identify scheduling risks and resolve or escalate where needed
• Communicate schedules clearly to tutors and stakeholders

Freelancer & Tutor Coordination

• Book and schedule freelance tutors, ensuring all sessions are fully resourced
• Act as the main point of contact for scheduling and logistical queries
• Provide key delivery information (class sizes, schedules, expectations)
• Support with practical arrangements (e.g. travel, parking, accommodation guidance)
• Share teaching materials and ensure platform access in advance
• Set up and coordinate virtual delivery (e.g. Zoom sessions)
• Manage freelancer admin, including submitting invoices to finance
• Support onboarding of new tutors

Assessment & Marking

• Allocate and track marking across programmes
• Set up marking groups on FI Learn and assign markers
• Coordinate with internal and external markers
• Monitor submissions and flag any issues early

Collaboration

• Work closely with faculty managers and programme teams
• Help improve scheduling processes and systems
• Support smooth, high-quality programme deliver

About You:

• Strong organisation and attention to detail
• Able to manage multiple priorities in a busy environment
• Confident communicator with a proactive approach
• Solutions-focused and adaptable
• Experience in scheduling, timetabling or education operations (desirable)
• Experience working with freelancers or external stakeholders (desireable)

Benefits:

• 25 days annual leave (based on fulltime hours) PLUS bank holidays
• 3 FI Days per year
• Flexible-working positive employer with a range of family-friendly policies
• Employee Assistance Programme: 24-hour confidential access to counselling and support services
• Competitive Pension
• Training and development opportunities
• Long-term career prospects in a growing company

First Intuition are dedicated to safeguarding children, young people, and vulnerable adults. All roles require reference checks, an enhanced DBS, and online searches in line with KCSIE guidelines. This post is exempt from the rehabilitation of Offenders Act 1974. First Intuition is committed to safeguarding and promoting the welfare of children and vulnerable adults. All staff are expected to share this commitment and adhere to our Safeguarding and Prevent Policy, which can be viewed here.

We are a disability confident employer, committed to equal opportunities for all applicants. If you need reasonable adjustments during the recruitment process, please let us know.