Project Coordinator

Job Responsibilities

• Support the implementation of ongoing digital and automation projects, including ERP, E-commerce platforms, and internal systems, ensuring tasks are completed according to plan.
• Coordinate project activities by tracking timelines, deliverables, dependencies, and stakeholder alignment.
• Facilitate communication between internal teams such as IT, HR, Finance, Marketing, and external vendors.
• Monitor project progress, maintain documentation, prepare status updates, and flag risks or delays to the Project Manager.
• Assist in gathering and documenting new business requirements from different departments.
• Support the software development and implementation process by coordinating day-to-day activities with outsourced development teams and vendors.
• Follow up on deliverables to ensure timely completion by both internal teams and external providers, escalating issues when needed.
• Support system improvements, UAT testing, implementation, and rollout of updates and new functionalities.
• Prepare meeting minutes, project documentation, and regular status reports.
• Act as the key ERP system user and internal system expert for the implemented ERP system, developing strong end-to-end process knowledge, supporting adoption across departments, training new users, and ensuring that business needs are properly represented during implementation and after go-live.

Required Qualifications

• 1–3 years of experience in project coordination, administration, or junior project management roles, preferably in digital transformation, ERP, E-commerce, or IT-related environments.
• Good understanding of project management tools such as Jira, Trello, and Asana; knowledge of Bitrix, Odoo, SAP, or similar CRM/ERP platforms will be an advantage.
• Confident user of MS Office and Google Workspace.
• Higher education in IT, Business Administration, Project Management, or a related field will be an advantage.
• Strong organizational and time management skills.
• Attention to detail and ability to manage multiple tasks effectively.
• Good communication and stakeholder coordination skills.
• Strong analytical skills with the ability to understand business processes, map requirements, and translate operational needs into structured system-related tasks.
• Problem-solving mindset with a proactive attitude.
• Fluency in Armenian, English, and Russian, both written and verbal.