Project Management Services Manager

• **Business Development & Strategy **: Lead the strategy for business development, supporting the success of projects across different service functions.
• **Presentation & Communication **: Strong ability to pitch new ideas to clients, present compelling business cases internally, and communicate business development strategies to the team.
• **Change Management **: Apply change management methodologies to implement successful business priorities, ensuring timely delivery within budget, while meeting human and business objectives.
• **Digital Acumen **: Integrate related technologies efficiently to enhance the digital environment around planning, innovation, operations, measuring results, customer interaction, and employee engagement.
• **Performance Management **: Manage performance results linked to both physical and financial impacts of executing service orders, ensuring alignment with commitments.
• **Team Optimization **: Optimize team loading based on skillsets, customer requests, and company interests, while maintaining high utilization rates.
• **Business Sustainability **: Balance short-term results with long-term sustainability in business operations.
• **Leadership & Influence **: Present strong arguments with energy and conviction; leverage personal network to garner support and build credibility.
• **Customer Experience Focus **: Understand and anticipate customer needs, and create win-win partnerships by focusing on the total customer experience and lifecycle.
• **Team Collaboration **: Foster a collaborative environment, sharing knowledge and resources to build an agile network and promote synergies.
• **Employee Engagement **: Inspire, motivate, and energize the team by setting a good example, building passion, and creating an environment where people strive to excel.
• **Talent Development **: Recognize and reward team accomplishments; promote diversity and develop expertise through coaching and mentoring.
• **Adaptability & Decision Making **: Adapt to new working methods that are flexible, efficient, and fast. Make decisions under ambiguity while promoting empowerment and well-being in the workplace.

Requirements

• **Experience **: Minimum of 12 years of experience in customer projects, including experience in project management and people management.
• **Project Management Skills **: Proven experience in managing projects, resources, and teams to deliver successful outcomes.
• **Communication **: Fluency in English with excellent communication and interpersonal skills.
• **Business Acumen **: Strong understanding of business operations, financials, and strategic goals.
• **Digital Mindset **: Proficient in using digital tools and technologies for project management, communication, and customer interaction.
• **Time Management **: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

**Preferred Skills **:

• **Additional Language Proficiency **: Proficiency in additional languages (e.g., French, Spanish, or German) is a plus.

Benefits

• Annual bonus
• Health insurance and wellness programs
• Professional development and training opportunities