Project Manager

Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.valgenesis.com/about

We are seeking an experienced Project Manager to lead the successful implementation, upgrade, and expansion of our ValGenesis software products for our Life Sciences clients. In this role, you will take a hands-on approach, combining project management execution with functional activities such as business analysis, configuration support, user knowledge transfer, and day-to-day issue resolution. You will be responsible for ensuring customer satisfaction while managing project timelines, scopes, and budgets to drive successful project outcomes.

Project Delivery & Coordination

• Develop detailed, realistic project plans, including timelines, milestones, resource allocation, and task tracking.
• Drive successful customer software implementations, ensuring milestones are delivered on time and within budget.
• Partner directly with clients to understand their operational objectives and recommend the best system functionalities to meet their needs.
• Support hands-on project tasks where required, including business analysis, configuration support, and basic troubleshooting.
• Anticipate potential project challenges; collaborate across internal teams to develop and execute effective risk mitigation plans.
• Identify opportunities for product enhancements during delivery and communicate them clearly to the Product Management team.

Client Relationship & Team Coordination

• Build and maintain strong operational relationships with client project teams through regular meetings, status reports, and progress updates.
• Act as the primary point of contact for the project, ensuring clear, consistent, and structured weekly communications and stakeholder updates.
• Deliver in-depth system training and knowledge transfer to client teams to maximize the value of their implemented software.
• Coordinate project team members assigned to your delivery streams, regularly reviewing their progress and providing supportive feedback to aid their development.

Administration & Project Quality

• Ensure timely submission and approval of project timesheets and tracking metrics for your project team.
• Complete all required quality system and product training programs to stay compliant with regulatory and company policies.
• Maintain strict confidentiality and uphold security standards to preserve user and client trust.

Account Optimization

• Identify opportunities for additional services, including system expansions, training, and new module functionalities within your assigned client accounts.
• Support company revenue goals by actively securing client satisfaction, retention, and smooth project sign-offs.

• Experience: 5–6 years of dedicated project management experience, with a proven track record of successfully managing software implementation or technical projects.
  
  
• Industry: Previous experience in the Life Sciences, Pharmaceutical, or highly regulated industries is highly desirable.
  
  
• Skills: Exceptional analytical, problem-solving, and organizational abilities.
  
  
• Communication: Excellent written and verbal communication skills, with a proven ability to build trust with external client stakeholders.
  
  
• Tools: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); practical familiarity with MS Project or equivalent PM tracking software.
  
  
• Education: Bachelor’s or higher degree in a relevant field (e.g., Computer Science, Industrial Engineering, Pharmaceutical Technology, or Business Information Systems).
  
  
• Certification: Project Management certification (PMP, PRINCE2, or equivalent) is preferred.