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ISTA Personnel Solutions

Posted 2 months ago

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Project Manager (Implementation)

Makati, Metro Manila, PhilippinesOn-siteFull-time

AI Summary

Project Manager (Implementation) coordinates client onboarding, oversees multi-department projects, and ensures timely implementation and stakeholder alignment.

About this role

**ISTA Solutions , an outsourcing/offshoring company, is in search of an experienced Project Manager ** to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and responsibilities:

  • Serve as the primary point of contact (POC) for all implementation accounts, ensuring effective communication and coordination with clients and internal stakeholders.
  • Manage and oversee special projects, collaborating with multiple departments to ensure timely and successful execution.
  • Participate in pre-onboarding and onboarding planning sessions with potential and new clients to ensure seamless transition and implementation.
  • Ensure a smooth and efficient client onboarding experience by aligning processes, timelines, and deliverables across all involved departments.

Requirements

  • 1 - 2 years proven experience as a **Project Manager / Coordinator **(Implementation / special projects / stakeholder management)
  • Ability to manage complex and multiple projects simultaneously
  • BPO Industry experience is an ** advantage**
  • Excellent communication and interpersonal skills
  • Willing to work ONSITE in Makati (Main Site) and ** Mandaluyong**
  • Amenable working nigh shift

Benefits

What can we offer you?

  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our commitment to you

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives

Skills

BPO Industry ExperienceChange ManagementClient CommunicationCross-functional CoordinationOnboardingProject ManagementRisk ManagementStakeholder ManagementTimeline Planning

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