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Posted 3 months ago

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Project Specialist - Client Support

ColumbusOn-siteFull-time

AI Summary

Manages client-requested logistics projects end-to-end, coordinating cross-functional teams, resolving operational issues, and ensuring service levels and timelines are met for key clients in a Columbus, OH-based post-sales logistics role.

About this role

Project Specialist - Client Support - Columbus, OH
DISHER is currently partnering with a global service supply chain leader specializing in mission-critical, post-sales solutions for hardware and technology companies. In this role, you will serve as the operational liaison for key clients, leading end‑to‑end execution of client‑requested projects across local and off‑site facilities. You will coordinate cross‑functional teams, analyze data to anticipate and resolve logistics issues, and ensure all deliverables meet agreed service levels and timelines. You will translate client needs into clear action plans, maintain proactive communication with stakeholders, and continuously improve processes to enhance service quality and customer satisfaction.
What it's like to work here:
The company’s mission is to build enduring service relationships through a compelling suite of agile, reliable, and tailored post-sales services. Guided by their vision to be the market leader in service supply chains for mission-critical hardware, the team works with an unwavering focus on service excellence. You’ll experience a workplace built on four important values: Collaborative. Dynamic. Fun. Focused. Employees are empowered to make a difference, drive innovation, and celebrate success, all within a supportive, high-energy environment.

What you'll get to do:

  • Manage and execute client-requested projects across local and off-site locations, ensuring timely and high-quality delivery
  • Apply a client-first mindset to navigate and resolve operational challenges effectively
  • Lead and coordinate multiple concurrent projects, maintaining organization and focus across all workstreams
  • Rapidly identify solutions to complex challenges and implement them with minimal direction from senior management
  • Build and leverage a strong professional network to support operational goals and business development
  • Communicate clearly and professionally both in writing and verbally with clients, teams, and stakeholders.
  • Adapt to diverse environments, cultures, and shifting organizational needs.

    • What will make you successful:

  • 2-5 years of experience in logistics/supply chain
  • Bachelor’s degree or equivalent experience in logistics, business, or related field preferred
  • Demonstrated proficiency with Microsoft Office Suite, including Outlook, Excel, Word, Project, and PowerPoint
  • Proven project management experience, with particular emphasis on facility startups and relocations
  • Proven experience in account support, service delivery, or operational program coordination within logistics, supply chain, or after-market services
  • Demonstrated ability to independently coordinate cross-functional activities and support SLA performance
  • Lean Six Sigma Green Belt or Black Belt certification is highly desirable
  • Ability to regularly work flexible and extended hours and travel up to 15%
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers and clients

    • Skills

    Cross-functional CoordinationData AnalysisLean Six Sigma (Green Belt Or Black Belt Preferred)Logistics And Supply Chain CoordinationMicrosoft Office Suite (Outlook, Excel, Word, Project, PowerPoint)Project ManagementReport Writing And Business CorrespondenceSLA Management

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