Who We Are

For over 30 years, our entrepreneurial mindset and strategic vision have fueled our growth into one of Canada’s largest and most successful REITs. Our retail-focused and mixed-use portfolio reflects our commitment to creating vibrant community spaces where people want to shop, live, work, and play. We take pride in our strong legacy while continuously adapting, innovating, and investing in the future. We’re proud to be recognized as one of Canada’s Most Admired Corporate Cultures, Canada’s Greenest Employers, Canada’s Best Diversity Employers, and a Greater Toronto Top Employer.

At RioCan, we believe our people are our greatest strength. We foster a welcoming, inclusive culture where employees can connect authentically, grow continuously, and bring their whole selves to work. Here, you’ll find opportunities to learn, lead, and make an impact every day.

POSITION OVERVIEW:

This role is based in Tanger Outlets Ottawa. Reporting to the Property Manager, this position provides administrative support and helps to ensure smooth day-to-day operations of the property.

RESPONSIBILITIES:

Assist the Property Manager in collecting and entering monthly rents and tenant sales in Yardi.

Reconciling tenant accounts and preparing statements.

Provide administrative support to the General Manager.

Maintain and update tenant files, tenant/vendor insurance tracking, utility account tracking.

Prepare correspondence and distribute tenant letters as necessary.

Record meeting minutes as required.

Assist in resolving tenant issues including reviewing and interpreting tenant leases.

Provide additional assistance in resolving day-to-day issues as required.

Maintain accounting / invoicing procedures, including processing supplier invoices, entering purchase orders into Yardi and preparing monthly tenant service invoices.

Assist the Property Manager with preparation and tracking of annual budget and obtaining necessary reports.

Other duties / projects as required.

QUALIFICATIONS:

College Diploma or Certificate in Office Administration;

Minimum 3 years of previous relevant experience in an administrative role with exposure to Accounts Receivable/Accounts Payable;

Proven customer service and communication skills;

Strong computer skills with proficiency in Word, Excel and Outlook;

Proven organizational skills and ability to meet deadlines;

Ability to work both independently and as part of a team;

Experience in Yardi is an asset.

Property Administrator

About this role

RESPONSIBILITIES:

QUALIFICATIONS:

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