Property Services Senior Administrator

• We are looking for a Senior Property Services Administrator to support and oversee the day-to-day administration of our busy Property Services team, acting as a subject matter expert across Southdown’s property repairs, maintenance and compliance functions.
• You will be responsible for the accurate and timely processing of contractor invoices, client recharges, monthly accruals and year-end financial reconciliations.
• The role includes monitoring contractor performance against agreed KPIs and coordinating the administration of Southdown’s property compliance programmes.
• You will provide day-to-day supervision and support to two job-sharing Property Services Administrators, helping to ensure a high-quality and efficient service is delivered.
• As a designated credit card holder, you will manage authorised purchases in line with organisational policies and procedures.

• Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
• Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
• Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
• Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
• Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
• 25 days paid holiday plus bank holidays (or paid time in lieu for any bank holidays worked)

Key Responsibilities

• Good understanding of common property repairs and defects.
• Experience working within the housing, property or maintenance sector.
• Excellent attention to detail, with strong administrative and organisational skills.
• Experience providing high-quality customer service to a wide range of internal and external stakeholders.
• Strong interpersonal and communication skills, with the ability to build positive working relationships.
• Able to work independently, manage competing priorities and support a busy team environment.