QA Analyst
AI Summary
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth.
About this role
Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
Sobre WPP
WPP es el socio de crecimiento de confianza para las marcas líderes del mundo. Unimos inteligencia de medios de vanguardia y soluciones de datos, creatividad de clase mundial, producción de próxima generación, soluciones empresariales transformadoras y asesoramiento estratégico experto en una única empresa, impulsada por talento excepcional y nuestra plataforma de marketing agencial, WPP Open, para ayudar a nuestros clientes a navegar el cambio, capturar oportunidades y generar un crecimiento transformador. Para más información, visite WPP.com.
SUMMARY OF THE POSITION
We are looking for a Quality Assurance Analyst to join our growing team. The QA Analyst will be responsible for ensuring the quality of both client and internal VML web-based projects while maintaining the highest levels of quality. The QA Analyst will contribute to the development, execution, and maintenance of test procedures that thoroughly test our web products.
KEY RESPONSIBILITIES & ATTRIBUTES
- Generate Test Strategy based on VML Best Practices and cater where needed to meet the client's needs and timeline
- Build Test Plans based on sprints, features, and timeline
- Review and understand all business requirements created by our BSAs
- Review, update and approve Test Cases
- Track and report Test Execution results
- Set-up and execute Exploratory charters as needed for functional, usability, and compatibility testing
- Manage a team of Test Engineers project hours, project responsibilities, and provide solution based guidance to them as needed
- Execute End-to-End / Integration testing between E-commerce system and third-party systems with little oversight
- Audit the bug tracking tool to ensure timely remediation cycles are met and provide resolution assistance where needed
- Communicate issues to management that may pose any risk to the quality
- Work closely with development and project management staff to identify an appropriate plan for issue resolution and retest
- Generate weekly QA Reports to client
- Ability to multi-task across multiple projects
- Work and collaborate with team members across regions (North America and Europe)
- Communicate effectively to the clients as needed
- Continually work to enhance and streamline the services which we offer our client base
- This is an individual contributor role
REQUIRED SKILLS & EXPERIENCE
- 4+ years of experience in quality assurance, production support, or technical support environments
- Solid experience in creating and executing test cases independently
- Solid understanding of website QA processes, methodologies, and best practices
- Able to interpret results, identify trends and communicate findings appropriately
- Ability to perform testing against web-based applications both from the front-end UI as well as back-end databases and API’s
- Outstanding written and verbal communication skills
- Experience utilizing multiple testing facilitation technologies
- Ability to manage multiple tracts of work
- Ability to think outside the box regarding testing strategy and best practices
- Experience with leading a team of Test Engineers/QAs
- Ability to mentor more Junior resources
- Ability to articulate the value of various testing types and methodologies
- Solid experience with talking and solutioning with the Client on the test strategy
- Client facing experience
- Bachelor's degree or Work experience of 2-3 years
NICE TO HAVE SKILLS & EXPERIENCE
- Experience working with eCommerce platforms including Magento, Hybris, ATG, etc.
- Experience testing third-party extension
- Experience with any functional automation tool such as Selenium or equivalent
- Some experience with Performance / Load testing (Jmeter)
En VML, estamos comprometidos a fomentar un entorno laboral totalmente inclusivo que sea gratificante y propicie el desarrollo profesional. Creemos en la creación de un entorno de trabajo dinámico que valore la diversidad y la inclusión, y nos esforzamos por reclutar una lista diversa de candidatos para ayudarnos a lograr ese objetivo. Estaremos encantados de proporcionar acomodos razonables a las personas con discapacidades que necesiten un acomodo para usar o acceder al sitio de carreras de VML o para participar plenamente en el proceso de solicitud. Si necesita un acomodo para completar su solicitud u otro aspecto de nuestro proceso de reclutamiento debido a una discapacidad, comuníquese con nuestro departamento de Recursos Humanos o envíe un correo electrónico a (contacto de RR. HH.) para solicitarla.
Al hacer clic en "Enviar solicitud", la información que ingrese a continuación se enviará a VML. Antes de continuar, le sugerimos que revise nuestra Política de Privacidad de Reclutamiento. Los residentes de California deben revisar nuestro Aviso de Privacidad de Reclutamiento de California. En estos documentos se explica cómo utilizamos sus datos personales cuando solicita un puesto con nosotros, así como la forma en que puede actualizar o eliminar la información que nos ha proporcionado.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP agency (NYSE: WPP). For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
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