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Irca Group

Posted 2 months ago

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Quality Assurance Technologist

Peterborough, United KingdomOn-siteFull-time

AI Summary

Quality-focused QA technologist responsible for product safety audits, quality documentation, testing, root-cause analysis, and compliance with food safety standards in a fast-paced manufacturing setting.

About this role

Company
IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers and large food manufacturers. Core products include chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery/pastry ingredients.
Headquartered in Italy, IRCA Group has a strong track record of growth over the last decade. It has 22 manufacturing facilities worldwide, 2,400+ employees, and €1 billion in revenues.
What We Offer
IRCA fosters a dynamic environment, embracing diversity and valuing diverse perspectives and international experiences, offering a stimulating context. We promote professional growth by providing tailor-made development programs and career advancement opportunities locally and internationally.
With locations worldwide, we offer the chance to work on international projects, collaborate across cultures, and gain a global perspective. Joining our team means becoming part of a global community of passionate professionals dedicated to making a difference.
If you are looking for:
- a competitive salary
- stimulating challenges
- the chance to contribute your ideas for process improvement in an ever-growing company
IRCA is the right place.
Role Overview

This role requires a detail-oriented and dedicated professional with strong expertise in quality assurance, capable of thriving in a fast-paced and evolving environment. This role involves conducting product safety audits, managing quality-related documentation, and ensuring adherence to industry best practices, regulatory standards, and customer specifications.

Key Responsibilites

Inspection and Testing:

  • Perform inspection and testing of finished products and raw materials in compliance with site quality standards.
  • Review process control records to ensure conformance to food safety requirements and customer specifications.
  • Complete calibrations of test equipment in accordance with prevailing standards.

    • Complaints & Continuous Improvement:

  • Assist in investigating complaints related to site production, reporting, evaluating returned materials, and implementing corrective actions.
  • Facilitate and execute Root Cause Analysis (RCA) methodologies such as 8-Step Practical Problem Solving.

    • Standard Confirmation:

  • Monitor and enforce compliance with established quality and safety standards through structured verification processes.

    • Quality Inspection:

  • Perform routine factory-based food safety and quality standards inspections, including GMP, hygiene verification audits, fabrication inspections, and foreign body inspections.
  • Provide guidance and support to departments being audited to ensure understanding of required standards.

    • Quality / Technical Issue Resolution & Support:

  • Facilitate investigations and resolution of non-conformances using problem-solving tools (e.g., 3Cs, Fishbone, 8-Step, etc.).
  • Participate in Crisis Management processes when required.
  • Analyse and report quality performance metrics (KPIs) and identify improvement opportunities.

    • Taste Panel Process:

  • Ensure the effective scheduling and facilitation of the taste panel process.

    • SAP & Stock Monitoring:

  • Daily monitoring and release of products post-production and customer testing for dispatch.
  • Manage stock movement to maintain product integrity and minimise dispatch errors.
  • Provide customers with necessary product certificates.

    • Environmental Monitoring Programme:

  • Ensure timely completion of scheduled monitoring activities.
  • Log all samples on the online system and order necessary consumables.
  • Conduct retests and liaise with the hygiene manager regarding results and trend analysis.
  • Review the programme annually with the hygiene and technical manager.

    • Allergen Management:

  • Conduct allergen management validation and verification in accordance with PRP management programmes.

    • Product Sampling:

  • Maintain the customer testing requirements folder.
  • Collaborate with the NPI Technologist to keep testing requirements updated.
  • File daily production samples, send samples to labs for testing, and liaise with the supply chain regarding timing issues.
  • Check product quality and report out-of-specifications to the production manager.

    • Qualifications & Skills

    Essential

  • Proficient written, numerical, and verbal skills.
  • Fluency in English language.
  • Numerical ability to record, interpret, and analyse key process data.
  • Proficient in MS Office Tools.
  • Understanding of Food Safety and Quality Management Systems.
  • Knowledge of ISO22000 Standards or equivalent certification standards.
  • Experience in standardisation of processes.
  • Food Safety Level 3.
  • HACCP Level 3.

    • Desirable:

  • Diploma or higher qualification in Food Science or a related subject.
  • Knowledge of TACCP.
  • Knowledge of the BRC Global Food Standard and specific customer standards.

    • Skills

    3Cs Problem Solving8D/8-Step Problem SolvingAllergen ManagementCalibration Of Test EquipmentCrisis ManagementCross-functional QA CollaborationDocumentation ControlFishbone DiagramFood Safety AuditingGMPHACCPISO 22000KPI AnalysisLaboratory SamplingLaboratory Testing CoordinationPRP ManagementQuality Management SystemsRoot Cause Analysis (RCA)SAPStock MonitoringTaste Panel Coordination

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