As a Quality Improvement Advisor, you will serve as the primary liaison and coach for healthcare facilities within your state, focusing on identifying areas for improving patient care and outcomes, implementing improvement activities and achieving healthcare goals.
This is a remote position but you must live in Colorado, Idaho, Iowa, Kansas, Missouri, Montana, Nebraska, Oregon, or Wyoming to be eligible for this position. However, Telligen will consider internal candidates in other states.
What you'll do:
Collaborate with health care providers (nursing homes, hospitals, and/or outpatient clinical practices) to identify the need for and drive measurable improvements in patient outcomes.
Partner with local, state, and national organizations to connect providers and patients to relevant initiatives and learning opportunities
Analyze state- and provider-level quality data, facilitate learning collaboratives, and provide technical assistance to facilities as they implement evidence-based practices.
Bring knowledge of state-specific healthcare systems, experience in quality improvement methodologies, and strong relationship-building skills to effectively engage with partners and providers across the healthcare continuum while ensuring alignment with both state and federal healthcare quality objectives.
Required Skills and Experience
Bachelor’s degree in public administration, public policy, public health, or a related field, required or equivalent experience (i.e. 10 years healthcare experience, associate’s degree with 5+ years’ experience, etc.).
Healthcare quality improvement experience required.
In-depth knowledge of the principles of quality improvement practices and methodologies used in nursing home, primary care, and/or hospital settings.
Strong interpersonal and communication skills, with the ability to build productive relationships with C-suite leaders, clinicians, administrators, and other health professionals.
Familiarity with state and federal regulations impacting nursing homes, hospitals, and/or physician practices, including CMS quality measures, value-based payment models, and accreditation standards.
Ability to coach and facilitate improvement activities with providers and partners, providing technical assistance in designated subject matter expertise or setting-specific areas.
Active Enterprise User Administration (EUA) ID: As a CMS Contractor employee requiring routine access to a CMS federally controlled information system, this position requires establishing an Identity and Credentialing Tool (ICT) account and obtaining a EUA ID. If you do not currently hold an active EUA ID, you must complete the required training and obtain the EUA ID within 60 days of your start date. Failure to obtain the EUA ID within this timeframe may result in the termination of employment.
Preferred Skills and Experience
Nursing home setting experience
Master’s degree in public health, quality improvement science, health informatics, or related field
Licensed RN, LPN, MSW, or CPHQ
Proven experience working with multidisciplinary teams, including physicians and nurses, pharmacists, and administrators
Proven ability to manage project timelines, meet deadlines, and produce detailed written reports
Experience in translating complex data into actionable insights and meaningful narratives for multidisciplinary teams, including clinical and non-clinical audiences
