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Language Services Associates, Inc.
Posted 15 months ago
Quichua - Remote Telephonic Interpreters
RemoteRemoteFull-time
AI Summary
Telephonic interpreter role handling on-demand Quichua interpretation across medical, legal, and customer service settings; provides confidential, professional remote interpreting and adheres to industry protocols.
About this role
Overview:
As a telephonic interpreter for Quichua in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!
Responsibilities:
·Provide effective telephonic remote interpreting
·Answer inbound calls in a timely manner
·Provide superior customer service
·Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
·Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
·Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience:
·Full fluency in both English and Quichua
·US or International Based
·Technology proficient (web-based platforms, email, Microsoft Word)
·Landline phone access for sound quality
·An interpreting space that is quiet, secure, and free from outside noises
·2+ years of professional interpreting experience preferred
·Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
·Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Skills
2+ Years Interpreting ExperienceCode Of Professional ConductConfidentialityCustomer ServiceEmailEnglishLandline TelephoneLegal InterpretingMedical InterpretingMedical Interpreting Training (Bridging The Gap, Cross-Cultural)Microsoft WordProfessional Certifications (CMI, CCHI)Quality AssuranceQuichuaRemote InterpretingSecure Interpreting SpaceTelephonic InterpretingWeb-based Platforms
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