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Posted 6 months ago

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Ranger @ Sand Valley

Nekoosa, WIOn-sitePart-time

AI Summary

On-course guest service role focused on maintaining pace of play, enforcing etiquette, and assisting guests throughout rounds at Sand Valley.

About this role

Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find six world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, Sandbox, The Lido, Sedge Valley, and Commons. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness.
Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.
The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.

Position Summary

  • As a Ranger at Sand Valley, you’ll help guide the pace and flow of play while offering friendly, attentive support to guests throughout their round. You’ll be a visible presence on the course, assisting with course etiquette, monitoring conditions, and communicating updates to Golf Operations. This role requires clear communication and the ability to enforce course guidelines in a pleasant but firm way to protect the course and ensure an enjoyable experience for all guests. When needed, you’ll report concerns or refusals to follow rules to the Pace of Play Manager or Head Golf Professional.
  • This is a seasonal role running from mid-April through mid-October.

    • What You’ll Do

  • Serve as an on-course guest service specialist.
  • Provide a warm and welcoming first point of contact for each group.
  • Review and carry the daily tee sheet, monitoring updates throughout the shift.
  • Guide golfers to maintain the established pace-of-play schedule.
  • Track and record pace-of-play information with accuracy.
  • Enforce course policies and etiquette in a pleasant but firm manner.
  • Communicate concerns or guest refusals to follow rules to leadership.
  • Assist guests with on-course questions or issues and alert supervisors when needed.
  • Monitor course conditions and report maintenance needs promptly.
  • Support tournament and event operations as requested.
  • Maintain awareness of weather conditions and follow alert procedures.
  • Assist other Outside Services team members as needed.
  • Support additional golf operations needs as they arise.

    • What You’ll Bring

  • Golf experience is a plus, whether through playing or working in the golf industry.
  • Positive attitude, professional presence, and warm, guest-focused communication.
  • Ability to enforce guidelines with confidence, clarity, and respect.
  • Strong communication skills and comfort engaging with guests throughout the day.
  • Ability to work independently and as part of a collaborative team.
  • Flexibility to work mornings, afternoons, evenings, weekends, and holidays.
  • Physical ability to stand, walk, and lift or move equipment and other items up to fifty pounds.

    • Working Conditions

  • A golf cart is provided for on-course movement, shade, and transportation.
  • Weather, pace, and guest activity shift throughout the day. Rangers spend long periods moving between holes and supporting teams across the property while maintaining awareness of course activity and guest needs.

    • Perks

  • Golf Privileges
  • Retail and Restaurant Discounts
  • Employee Meal Program
  • Uniform Benefit Provided
  • Employee Assistance Program – Canopy

    • Classification

  • Full-Time Seasonal or Part-Time Seasonal | Hourly | Non-Exempt

    • Skills

    Ability To Lift Up To 50 PoundsCommunicationConditions MonitoringCustomer ServiceEtiquette EnforcementEvent SupportGolf OperationsOn-course NavigationPace Of Play ManagementReportingTeam CollaborationTour Guidance

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