Receptionist

Key Responsibilities

• Greet and welcome all visitors to the building, in a friendly and professional manner
• Manage incoming calls and direct them to the appropriate departments
• Prepare and write reports as needed, ensuring accuracy and attention to detail
• Efficiently manage deliveries, including couriers and post
• Provide excellent customer service to everyone visiting or working in the building
• Manage appointments and schedules for meetings and events

• Establish yourself as ‘the face of the building’ and the go to person for questions / queries
• Work closely with the Building Manager – confidently reporting building issues and helping manage to resolution
• Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
• Weekly report to key stake holders

Skills, Knowledge & Expertise

• Experienced front of house receptionist and able to deliver impeccable customer service
• Proactive, self-motivated and enjoy working independently
• Excellent written and oral communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and willing to learn in house systems
• Professional appearance and demeanour

Benefits

• Contributory pension scheme / life assurance
• 24 / 7 access to a virtual GP for you and your family
• Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
• Financial and legal information support
• Discounts and deals across multiple businesses
• Referral programme
• LAH training academy