Posted 5 months ago
Regulatory Operations Specialist
AI Summary
A Regulatory Operations Specialist proactively gathers and verifies game certificates and compliance documentation, acts as the final gatekeeper before game releases, and coordinates with providers and operations to ensure timely, compliant launches.
About this role
Sofia Stars is a fast-growing global service provider that guides high-growth businesses to success. Our range of tailored solutions includes R&D, Customer Support, Sales, KYC, Risk, and Anti-Fraud services. We make every connection shine with fresh tech and cultural understanding.
We are looking for a motivated and goal oriented Regulatory Operations Specialist to join our vibrant team and help us deliver top-quality experiences.
The position comes with excellent company perks and monthly performance bonuses reaching up to 50% of your gross salary.
Duties and Responsibilities:
✔️Proactively gather game certificates, Letters of Certification, and RNG proofs from providers for all daily game releases.
✔️Verify that certificates align with the specific technical standards of the destination market
✔️Act as the final gatekeeper; no game goes live until you have personally verified the documentation
✔️Act as the main point of contact for third-party game providers, chasing missing documentation.
✔️Maintain all active certificates. Flag renewals at least 60 days in advance to prevent service interruption.
✔️Coordinate with the operations team to ensure the game is disabled in specific countries at the exact deadline
✔️Ensure the internal compliance database is the "single source of truth" for the status of every game in the portfolio.
Role Requirements:
✔️Exceptional Organization: To manage high-volume daily game releases and documentation.
✔️Strong Attention to Detail: For flawless verification of game certificates and version codes.
✔️Planning & Prioritization: To balance urgent daily launches with long-term certificate expirations.
✔️Fluent English: For clear, daily communication with global game providers.
✔️Calm & Motivated Team Player: To maintain a steady, professional workflow under tight deadlines.
✔️Lifecycle Management: To handle the full process from market entry to game decommissioning.
Our Excellent Benefits:
• Monthly, quarterly, and annual bonuses
• Food vouchers (102 EUR)
• Appreciation gifts (birthday, wedding, newborn, etc.)
• Up to 25 vacation days
• 6 undocumented sick leaves
• Medical insurance and dental coverage
• Sport card 70% coverage (Multisport and/or CoolFit)
• Office massages
• Breakfast, lunch & snacks in the office
• Education budget
• Monthly team events
• Great office location
Important Information:
• This is an office-based position in Sofia, Bulgaria.
Grow fast, shine globally
By submitting your application, you agree to our Privacy Policy.
