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Posted 12 days ago

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Remote Client & Booking Coordinator

BaltimoreRemote

AI Summary

A Remote Client & Booking Coordinator supports clients by handling scheduling, reservations, documentation, and general coordination remotely, ensuring timely and organized client service.

About this role

About Us:

Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We prioritize organization, responsiveness, and a high standard of client experience across every interaction.

Position Overview

he Remote Client & Booking Coordinator provides day-to-day support to clients by assisting with scheduling, reservations, documentation, and general service coordination. This role is ideal for individuals who are detail-oriented, customer-focused, and comfortable working in a remote, structured environment.

This is a support-based role centered on communication, organization, and follow-through.

Key Responsibilities

  • Assist clients with booking requests, scheduling, and reservation coordination
  • Communicate with clients via email, phone, and messaging platforms to provide updates and support
  • Accurately enter, update, and maintain client information and booking details
  • Coordinate timelines, confirmations, and service documentation
  • Provide general client support and respond to inquiries in a timely, professional manner
  • Follow established processes and internal guidelines to ensure accuracy and consistency
  • Collaborate with internal teams to support client needs and workflow efficiency
  • Qualifications & Skills

    • Strong communication and customer service skills
    • Highly organized with attention to detail
    • Comfortable working independently in a remote environment
    • Basic computer proficiency and ability to learn new systems
    • Ability to manage multiple tasks while meeting deadlines
    • Professional demeanor and reliability
    • Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.

    Skills

    Booking CoordinationCustomer ServiceData EntryDocumentationEmailPhoneRemote CollaborationScheduling

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