Remote Dental Receptionist
AI Summary
Remote Dental Receptionist handles patient communications, schedules appointments, and verifies insurance for a remote dental clinic, using Dentrix Ascend and delivering quality customer service.
About this role
Job Title: Remote Dental Receptionist
Location: Remote
Employment Type: Full-Time 9:00 AM- 5 AM EST. M-F
Job Overview
We are seeking a reliable and detail-oriented Remote Dental Receptionist with prior experience in dental clinics. The ideal candidate will be responsible for handling patient communications, scheduling appointments, and verifying insurance while providing excellent customer service.
Experience using Dentrix Ascend is highly preferred.
Key Responsibilities
- Answer incoming calls and respond to patient inquiries professionally
- Schedule and confirm patient appointments
- Verify patient insurance coverage and eligibility
- Update and maintain accurate patient records
- Coordinate with the dental team to ensure smooth daily operations
- Handle appointment reminders and follow-ups
Requirements
- Previous experience working in a dental clinic (required)
- Familiarity with dental terminology and procedures
- Experience using Dentrix Ascend (preferred)
- Strong communication and customer service skills
- High attention to detail and organizational skills
- Reliable internet connection and a quiet remote work environment
Nice to Have
- Experience with U.S. dental insurance verification
- Background in remote or virtual receptionist roles
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