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Posted 1 month ago

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Remote Vacation Service Advisor

BaltimoreRemoteFull-time

AI Summary

Remote Vacation Service Advisor coordinates vacation-related planning and booking assistance, handling client communications, scheduling, and documentation in a remote setting.

About this role

Position Overview

We are seeking a detail-oriented and service-driven Remote Vacation Service Advisor to support clients with vacation-related coordination and booking assistance in a remote environment. This position focuses on organization, communication, and administrative support to ensure a smooth and professional client experience.

This role is ideal for individuals who are reliable, organized, and comfortable working independently using digital tools.

Key Responsibilities

  • Assist with vacation planning support and reservation requests
  • Coordinate accommodations, scheduling, and related services
  • Maintain accurate client records and documentation in internal systems
  • Communicate professionally with clients via email, phone, and online platforms
  • Review confirmations and service details for accuracy and completeness
  • Provide general customer service and administrative support
  • Follow established processes and workflows
  • Collaborate with internal teams to support client needs

Qualifications

  • Strong written and verbal communication skills
  • Excellent attention to detail and organizational abilities
  • Comfortable using online systems and digital tools
  • Ability to manage multiple tasks in a remote environment
  • Customer service, scheduling, or administrative experience preferred
  • Reliable internet access and ability to work remotely

Skills

Booking PlatformsCalendar ManagementClient OnboardingCRM SystemsCustomer Service WorkflowsData EntryDigital Tools ProficiencyDocumentation And Record-keepingEmail CommunicationInternal System NavigationOnline Scheduling SystemsPhone CommunicationRemote Work ToolsReservation ManagementScheduling SoftwareVirtual Collaboration Tools

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