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Zoox

Posted 4 months ago

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Repair Supervisor

Hayward, CAOn-siteFull-time

AI Summary

Leads a repair team in a high-volume manufacturing setting, overseeing troubleshooting, vehicle function concerns, and software updates while managing staffing, safety, and continuous improvement initiatives.

About this role

Join our fast-paced manufacturing team as a Repair Manager! You'll guide a team to meet daily quality and output goals, ensuring smooth product flow and effective use of tracking systems. Your role will include hiring, training, and evaluating vehicle repair staff, maintaining safety standards, and promoting a culture of continuous improvement through training and team feedback. You'll have opportunities to resolve technical issues, support personnel development, and collaborate with engineering and management.
If you're a driven leader with a passion for manufacturing and teamwork, skilled in solving technical problems and managing people in a dynamic environment, this is an excellent opportunity to influence production success. We look forward to hearing from you!

In this role, you will:

  • Manage a service team of technicians responsible for troubleshooting vehicle function related concerns, component replacement, and software updates
  • Oversee personnel activities for production staff, such as hiring, training, conducting performance evaluations, maintaining records, providing feedback, and ensuring productivity
  • Collaborate with engineering teams to identify and address process gaps, resolve team feedback, communicate progress, and ensure compliance with instructions.
  • Key stakeholder for documentation review/creation for improved repair procedures and special tooling
  • Ensure team members adhere to safety, 5S, and other policy standards.
  • Allocate employee schedules strategically to efficiently meet production demands while accommodating vacation and time off in line with Zoox policies.
  • On-site requirement: This is an on-site role, 5x per week.

    • Qualifications

  • 10+ years of experience in a fast-paced manufacturing environment, preferably in automotive or related industry.
  • 5+ years of experience leading and managing teams
  • Skilled in organizing daily resources, including cross-functional teams
  • Familiar with manufacturing operational software (MES, JIRA, and Google Workspace)

    • Skills

    5SCross-Functional CollaborationDocumentationGoogle WorkspaceJiraMESProcess ImprovementProduction SchedulingSafety StandardsSoftware UpdatesStaff ManagementTraining And CoachingTroubleshootingVehicle RepairVendor/tooling Collaboration

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