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RedLion Mobile

Posted 9 months ago

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Retail Sales Representative- Riverhead

Riverhead, New York, United StatesOn-siteFull-time

AI Summary

Retail Sales Representative is responsible for engaging customers, promoting telecom products and services, and closing sales to meet or exceed targets, while delivering an exceptional customer experience.

About this role

Title: Retail Sales Representative- Riverhead - RedLion Mobile

URL Source: https://apply.workable.com/j/D799DB6D03

Markdown Content: Retail Sales Representative – New York Job Type: Full-time

Overview

Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representative who are energetic, driven, and eager to succeed.

We offer competitive hourly pay ($18–$20/hour) + commission ($15,000 - $20,000) and a clear path for professional growth through our industry-leading training and development programs.

Who We Are

We are a rapidly expanding branded partner in the telecommunications industry, operating under multiple brands across 15 states—with a footprint expected to reach over 200 retail locations nationwide.

Our teams help connect residential customers to essential services including high-speed internet, mobile, video, and voice solutions.

Who We’re Looking For

We're looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers.

As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services. You’ll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience.

Key Responsibilities

Sales & Product Knowledge

· Proactively engage customers to present and promote telecommunications products and services.

· Recommend solutions based on customer needs, highlighting value and competitive advantages.

· Effectively close sales and maximize revenue through upselling and cross-selling.

· Consistently meet or exceed individual sales targets and commission goals.

Customer Experience

· Deliver an exceptional customer experience with a positive, solution-oriented attitude.

· Build strong relationships to foster trust and long-term brand loyalty.

· Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals.

Team & Organizational Success

· Collaborate with team members and contribute to a supportive, performance-driven culture.

· Stay informed about company offerings and evolving telecom technology.

· Demonstrate reliability, professionalism, and punctuality in all job duties.

Qualifications

· 1+ year of experience in retail, wireless, cable, or telecommunications sales preferred.

· High school diploma or GED required.

· Must be able to work a flexible schedule, including evenings, weekends, and holidays.

· Proficiency with technology and point-of-sale systems.

· Ability to stand for extended periods and lift up to 35 lbs.

· Willingness to support nearby store locations within a 35-mile radius of the home store (reliable transportation required).

Perks & Benefits

· Medical, Dental, Vision, 401(k)

· Paid training and onboarding

· Internal promotions & advancement opportunities

· Employee-exclusive growth & rewards programs, including:

o “Milestone Program”: Get recognized and rewarded at every stage of your sales journey.

o “Winners Circle”: Annual all-expenses-paid trip to Mexico for top performers.

Ask your interviewer for more details about these unique employee-focused programs!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: No more than 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Work Location: In person

Skills

Ability To Stand For Extended PeriodsCustomer ServiceOn-site Retail EnvironmentPOS TechnologyProduct Knowledge In Wireless/mobile/cable ServicesProficiency With Point-of-sale SystemsRetail SalesSales TargetsUpselling And Cross-sellingWillingness To Travel Up To 35 Miles For Nearby Store Locations

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