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EnableComp

Posted 1 month ago

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Revenue Specialist, Third Party Auto, MVA

Franklin, TNRemoteFull-time

AI Summary

Investigates and resolves Motor Vehicle Accident insurance claims by coordinating benefits with insurers and attorneys; acts as a liaison between EnableComp, client attorneys, and insurance companies.

About this role

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers’ Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years.

Position Summary

The Revenue Specialist, Third-Party Claims investigates and analyzes Motor Vehicle Accident accounts in order to properly identify and coordinate insurance benefits and resolve outstanding balances for our clients. This position acts as the liaison between Enablecomp clients, patient attorneys, and insurance companies. This position is responsible for handling patient health information (PHI) and maintaining extreme privacy and security as it relates to confidential and proprietary information.

Key Responsibilities

  • Conduct online medical research of Motor Vehicle Accident claim payments using EnableComp’s proprietary software, systems, and tools, as well as other online medical websites.
  • Research, request, acquire, and review medical records, provider notes, explanation of benefits and any other supporting documentation necessary for knowledge of account information. Utilizing information to manage claim life cycle and accurately communicate with external patient counsel and insurance providers.
  • Conduct timely and thorough follow-up with payers to update claim system with accurate information and ensure supporting documentation has been received facilitating prompt reimbursement while making key decisions to ensure claim resolution.
  • Prepare correct MVA billing packet using EnableComp systems tools and submit with all necessary supporting documentation to insurance companies and patient attorney, with appropriate authorizations.
  • Communicate with patient attorney via various mediums in order to discuss claim status and probability of timely resolution.
  • Other duties as required.

    • Requirements and Qualifications

  • High School Diploma or GED required. Associate or bachelor’s Degree preferred.
  • 2+ years’ experience in healthcare field working in billing or collections.
  • 2+ years’ client facing/customer services experience.
  • 1+ years’ experience with MVA claim resolution preferred. Other complex claims experience a plus.
  • Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook).
  • Intermediate level understanding of insurance payer/provider claims processing and subsequent data requirements in relation to motor vehicle claims
  • Intermediate level understanding of MVA legal requirements.
  • An equivalent combination of education and experience will be considered.
  • Regular and predictable attendance.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

    • Special Considerations and Prerequisites

  • Practices and adheres to EnableComp’s Core Values, Vision and Mission.
  • Proven ability to meet and/or exceed productivity targets and goals.
  • Maintains a professional image and provides excellent customer service.
  • Maintains stable performance under pressure or opposition. Handles stress in ways to maintain relationships with all stakeholders.
  • Must be a self-starter and able to work independently without direct supervision.
  • Proven written and verbal communication skills.
  • Strong analytical and problem-solving skills.
  • Proven experience working with external clients; strong customer service skills and business acumen.
  • Attend weekly team meetings to discuss updates/changes such as new hospital procedures or current client issues.
  • Communicate any issues through the manager including, but not limited to, systems errors, questions for other departments, HIPAA questions.
  • Constantly operates a computer and phone.

    • Skills

    Electronic Health Records (EHR)EnableComp Proprietary Software And SystemsHIPAAInsurance Payer/provider Claims ProcessingMotor Vehicle Accident Legal RequirementsMS Office (Word, Excel, Outlook)MVA Claim ResolutionOnline Medical Research And Medical Records Retrieval

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