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Dijital Team

Posted 2 months ago

Open

Sales Administration Manager

ColomboOn-siteFull-time

AI Summary

Sales Administration Manager supports day-to-day operations, handles sales and administrative duties, CRM updates, procurement, and coordination with internal teams and clients.

About this role

We are looking for a highly organised and proactive Sales Administrator to support our day-to-day business operations. This is a key role within the team, working closely with the CEO and contributing to both administrative and sales functions. You will play a central role in keeping processes running smoothly, supporting internal teams, and ensuring a high level of service for our clients.

Duties and Responsibilities

Sales & Administrative Support
  • Assist with preparing and managing client quotes
  • Support sales processes and documentation
  • Maintain accurate records and CRM updates
    • Procurement & Operations
  • Source and purchase IT equipment and services
  • Liaise with suppliers and manage orders
  • Track procurement timelines and ensure timely delivery
    • Customer & Team Coordination
  • Conduct customer follow-ups to ensure satisfaction and progress
  • Coordinate internal team activities and keep tasks on track
  • Support scheduling and team organisation
    • Reporting & Documentation
  • Generate reports for management as required
  • Maintain organised documentation and records
    • General Administration
  • Provide broad administrative support across the business
  • Help maintain a positive and organised work environment

    • Required Experience/Skills

    Experience
  • Previous experience working with a Managed Service Provider (MSP) or IT environment
  • Proven experience in an administrative or sales support role
    • Systems & Tools
  • Essential: Experience with ConnectWise
    • Soft Skills
  • Strong verbal and written communication skills
  • High attention to detail
  • Ability to manage multiple tasks and work under pressure
  • Strong organizational and time management skills
  • Proactive and team-oriented mindset

    • Skills

    ConnectWiseCRMCRM UpdatesCustomer Follow-upsDocumentation ManagementIT Equipment SourcingMSP EnvironmentOrder TrackingProcurementQuote PreparationReportingSales DocumentationVendor Management

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