Sales and Operations Coordinator

Summary

The Sales and Operations Coordinator is the primary contact for customers and crews and is responsible for scheduling installations with subcontractors and customers to ensure efficient operations and timely completions. Along with resolving scheduling conflicts and communicating changes to ensure all parties are informed. The Project Scheduler/Dispatcher ensures that targeted revenue goals are achieved.

Responsibilitiesincludebutarenotlimitedto:

• Contact customers tocoordinate installation dates and update expectations ontime line.

• Reviewcontractwith customers and run through important day-of-install information expectations.

• Develops andmaintainsproject timelines, coordinates resources, and tracks progress to ensure projects are completed on time and within budget.

• Adjusting schedules and plans in response to unforeseen events or changing priorities.

• Notify utility companies (i.e., JULIE) of upcoming installations so that underground public utilities are marked in time for installation.

• UseinternalCRM to record all communications, project tasks, and timeline adjustments.

• Keep up to date on village codes and inspection requirements.

• Assistwith inventory control.

• Perform other related duties as assigned.

• Maintains a safe work environment.

• Performs job functions safely at all times.

• Participates in all safety meetings.

• Communicates all concerns or violations toappropriate manager(s)immediately.

• Usesthe proper Personal Protective Equipment when performing work duties. Employee wears the proper shoes, glasses, gloves, ear protection, etc. Employee is properly attired to perform their job safely (no loose-fitting clothes, unsafe jewelry, etc.).

• Disposesof waste properly.

• Abides by all local, state, and Federal laws; reads, understands, and agrees to follow the policies outlined in the Company Safety Manual and Company Handbook.

• Demonstrates behaviors aligned with our Core Values at all times.

• Continuous Improvement

• Assistsin driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency.

• Performs other related duties as assigned.

Job Requirements

• Highly motivated operationalprofessionalthat canoperatewithin guidelines assigned.

• High energy with a customer service attitude isa must.

• Exceptional communication, presentation and persuasion skills andpositiveprofessional attitude.

• Detail orientation and accuracy must be top notch.

• Proficient level of computer skills including MS Word, PowerPoint, Excel, and Outlook.

• Ability to manage various tasks simultaneously.

• Excellent time management skills.

• Able to work infast-paced, entrepreneurial environment.

• Exceptional verbal and written communication skills.

• Possess decision-making, problemresolutionand creative thinking skills.

• Able to multi-task activities with shifting priorities.

Whatcredentials do you need? Provenhighperformanceresults, therightpersonality for ourculture,and theperseverance tomake the customer happy nomatterhow