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Posted 5 months ago

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Sales Development Representative Intern

USA - Sandy, UTHybridFull-time

AI Summary

Sales Development Intern works to generate new business opportunities, qualifying leads, and logging sales interactions to support the sales team.

About this role

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Sales Development Intern

Location: Sandy, UT (hybrid work schedule - 2 days per week in office; 3 days per week at home)

The NICE CX Sales Development Intern is responsible for generating new business opportunities. Sales Development Interns utilize and develop professional sales skills to investigate prospective clients’ company structure, industry positioning, and any other relevant information and input that data into the database. This information is used to penetrate the company with the intent of securing an opportunity to pass to the sales team.

As a Sales Development Intern, a Typical Day Might Include the Following:

  • Generate new business opportunities through lead follow-up and prospecting of potential customers in the assigned territory.
  • Make calls from provided customer lists as well as maximizing efforts from inbound opportunities.
  • Participate in other lead generation campaigns as defined by management.
  • Effectively and efficiently log leads and sales interactions in the NICE CX contact management software tools.
  • Meet or exceed Lead Development quotas as defined by management.
  • Maintain comprehensive knowledge of current and future NICE CX products and services offered.
  • Interact as necessary with assigned territory sales team.
  • Attend meetings and trainings as required.

To Land This Gig You'll Need:

  • Junior or Senior in a Marketing, Business Management, or related program.
  • Coursework or experience relating to: marketing, communications, business management.
  • Previous experience with customer service.
  • This is a full time internship position. Ideal candidates should be available to work 40 hours per week.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Skills

Basic MarketingCommunication ScriptsContact ManagementCRM SoftwareCustomer Service ExperienceData EntryData ManagementEducation In Marketing Or BusinessExcel Or Spreadsheet ToolsInbound/outbound CallingLead GenerationLead QualificationPipeline ManagementProduct KnowledgeProspectingQuota AttainmentSalesforce Or SimilarTerritory ManagementTraining Participation

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