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Aircall

Posted 25 months ago

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Sales Development Representative, UKI market - London

LondonOn-siteFull-time

AI Summary

The role supports account executives by qualifying inbound prospects over chat and phone for the UKI market, gathering pre-sales information, and coordinating with sales teams to hand off qualified leads.

About this role

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

We are seeking a dedicated team player to join our London office. The ideal candidate would bring a positive energy to the team, is curious, and motivated to learn. Customer-facing experience is key - this position will be the perfect start to skyrocketing your sales career.

Key responsibilities :

  • All in all, this role enables high energy, motivated team players to develop consultative sales skills and grow professionally. You will work closely with Account Executives (AE) on the UKI market. You will engage inbound prospects via chat and over the phone, to qualify them before passing them to an AE. This role is integral in the gathering of pre-sales prospect information and also in its collaboration with Sales teams across the UKI market.

    • Qualifications :

  • Fluent English speaker, fluency in another language is a plus
  • Strong communication skills (you will engage with prospects over the phone and via email)
  • Time management and organization skills
  • Positive energy & curiosity to learn more

    • Skills

    Chat OutreachCRMEnglish CommunicationInbound ProspectingLead QualificationPhone OutreachProspect Information GatheringSales Collaboration

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