Sales Operations Enablement Manager

Jacobian is redefining diagnostic imaging. Formed by the merger of Smart Reporting - a pioneer in standardized, AI-driven clinical reporting - and Fluency for Imaging, the best-in-class radiology speech recognition platform, Jacobian delivers faster, more consistent reporting at scale in a single deeply integrated solution. We serve radiologists across the US, Canada, Europe, and Australia, processing more than 80 million exams per year and growing.

We are hiring a Sales Operations & Enablement Manager to be the connective tissue between our Sales, Marketing, and go-to-market teams. This is a hands-on execution role - you will own new seller onboarding, partner with Marketing to build tools and content reps actually use, and manage our end-to-end RFP process. You will work closely with Sales leadership, Product Marketing, and cross-functional stakeholders to ensure our reps are equipped to sell effectively from day one.

What You’ll Do

Sales Onboarding & Training

• Design, own, and continuously improve the new hire onboarding program for AEs, BDRs, and Sales Engineers - including structured tracks, milestones, assessments, and ramp benchmarks

• Certify new reps on product knowledge, messaging, and sales methodology in partnership with Sales leadership

• Coordinate with HR, Product, and Marketing to keep onboarding content current; track time-to-productivity and iterate based on results

• Facilitate live training sessions, role-plays, and skills workshops for new hires and tenured reps

Marketing Liaison & Sales Content

• Serve as the primary point of contact between Sales and Marketing - translating rep needs into content and tool requests

• Partner with Product Marketing to develop and maintain playbooks, battlecards, one-pagers, objection-handling guides, and demo scripts

• Ensure all sales content is organized, current, and accessible in the enablement platform (e.g., Highspot, Seismic, or similar)

• Coordinate sales input on product launches, campaign alignment, and messaging updates; support rollout and adoption of new sales tools

RFP Management

• Own the RFP content repository - keeping standard responses, company information, security questionnaires, and supporting materials up to date

• Manage end-to-end RFP response: intake, triage, assignment, drafting, review, and submission

• Coordinate with Product, Engineering, Legal, Security, and Finance for accurate, timely responses; enforce quality standards and approval workflows

• Track RFP win/loss data to improve future responses; evaluate and implement RFP automation tools (e.g., Responsive, RFPIO, Loopio)

Requirements

What You Bring

Must-Haves

• 5+ years of experience in Sales Operations, Sales Enablement, or a closely related B2B SaaS role

• Demonstrated experience building or managing a sales onboarding or enablement program

• Strong project management skills - able to juggle multiple workstreams and deadlines

• Excellent written communication skills; experience creating sales content, playbooks, or training materials

• Comfortable working cross-functionally with Sales, Marketing, Product, and Legal

• Experience managing an RFP or compliance-driven documentation process

• Based in the United States

Nice-to-Haves

• Experience with a sales enablement platform (Highspot, Seismic, Guru, or similar)

• Familiarity with RFP software (Responsive, RFPIO, Loopio, or similar)

• CRM experience (HubSpot) for tracking rep data and onboarding progress

• Background in instructional design, adult learning, or sales training

• Prior experience in a quota-carrying sales role

Benefits

• Join a fast-growing, mission-driven team shaping the future of AI in radiology - building products that improve workflows and patient outcomes worldwide

• This role is open to fully remote candidates based anywhere in the US

• Comprehensive health insurance available from day one

• 401k contributions, employer match up to 5%

• 20 days PTO + sick days