Sales Operations & Strategy Intern

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

About the Role

Ready to get behind the engine that drives real business growth? Join ShopBack Pay as a Sales Operations & Strategy Intern, where you’ll work at the core of our Business Development team, powering how we acquire, grow, and retain merchant partners.

Lead Generation: Identify and generate high-quality leads to expand ShopBack Pay’s merchant base

Merchant Engagement: Monitor and engage inactive merchants to reduce dormancy and unlock growth opportunities

Performance Optimisation: Support initiatives to grow merchant performance and improve sales effectiveness

Process Improvement & Automation: Use AI tools and automation to streamline workflows and increase team productivity

End-to-End Exposure: Gain hands-on experience across the full business development lifecycle, from prospecting to onboarding and growth

Currently pursuing a degree in Business, Marketing, Economics, or related fields

Strong interest in business development, strategy, and partnerships

Strong analytical thinking and ability to translate data into actionable insights

Ability to thrive in a fast-paced environment, managing multiple priorities with precision and attention to detail

Proactive, detail-oriented, and eager to solve problems

Excellent interpersonal and communication skills

Experience leveraging Generative AI tools (e.g. ChatGPT, Cursor) to improve workflows and productivity