Posted 1 month ago
Sales Support Administrator
AI Summary
Sales Support Administrator provides administrative and operational support to outside sales, handles order processing, quoting, and documentation, and coordinates with logistics to ensure on-time delivery.
About this role
YOUR MISSION
STUDSON is seeking a highly detailed and proactive Sales Support Administrator to join our team in Sherwood, Oregon. You will play a vital role in providing administrative and operational assistance, ensuring a smooth sales process.
Key responsibilities will include:
Provide meticulous administrative support to outside sales representatives, ensuring accurate order processing, quoting, and documentation for flawless fulfillment and invoicing.
Develop a deep understanding of our products and services and effectively communicate their features and benefits to potential customers as needed.
Respond promptly to customer inquiries and maintain a positive, empathetic, and professional attitude toward them at all times.
Route qualified opportunities to the appropriate sales executive for further development and closure as needed.
Address customer concerns and redirect more complex issues to the appropriate team members.
Maintain organized, accurate, and up‑to‑date records within SharePoint to ensure information is reliable and easily accessible.
Collaborate with the operations and logistics teams to ensure on-time delivery of products.
WHAT MATTERS MOST
Proven experience in a sales support or administrative role.
Demonstrated ability to work independently, take initiative, and easily connect with people.
Demonstrated proficiency in Microsoft Office, with prior experience using CRM and ERP systems; NetSuite experience is a strong plus.
Prior experience in the Consumer Goods Industry is a major advantage.
Skilled in time management and prioritization, with a focus on following through.
Proven ability to establish trust and positive relationships through effective interpersonal skills.
This is a FULL-TIME role that comes with a competitive salary and comprehensive benefits. If you are applying through a third party site (indeed, linkedin, etc) please include a valid email address and phone number.
Please note that the information outlined in this job description is intended to give a general overview of the tasks and responsibilities associated with this position at STUDSON. It is not exhaustive, and the job description may be subject to change
