Sales Support Analyst
TexasOn-siteFull-time
AI Summary
Supports sales operations by coordinating contracts, billing, broker/customer communications, and post-deal activities to ensure accurate, timely execution of energy services.
About this role
Gridmatic is a high-growth startup and a new kind of energy company, delivering affordable, clean power by optimizing renewable energy and grid-scale batteries. With offices in the Bay Area and Houston, we bring together Silicon Valley–style innovation with deep, hands-on expertise in real-world power markets and energy retail.
As solar and wind become the fastest-growing sources of electricity, variability from weather and grid conditions makes energy prices more volatile. Gridmatic tackles this challenge with industry-leading forecasting and optimization—and gives our team the opportunity to work on problems that truly matter. Forecasting and trading energy are the foundation of what we do. We ingest large-scale data—weather, prices, load, and grid conditions—to build probabilistic machine learning forecasts that drive real operational decisions. Our work directly determines when power is bought, stored, or deployed, turning uncertainty into value for customers and the grid.
Our impact is measurable. Gridmatic is the most profitable participant in ERCOT’s wholesale market and operates the top-performing battery asset in CAISO. Profitable without venture capital, we offer a collaborative, low-ego environment where rigorous thinking, autonomy, and continuous learning are core to how we work.
The Sales Support Analyst plays a pivotal role in our fast-paced environment, ensuring the seamless execution of our sales and retail energy service deliverables. As an integral member of the team, the Sales Support Analyst is tasked with managing workflows, liaising with sales team and external brokers, coordinating with pricing and operations, and maintaining data integrity.
What you'll do:
are consistently met.
and ensure compliance.
correct and aligned with internal requirements, with a clear understanding of how
contracts flow into Operations.
smooth execution.
alignment across all parties.
activities.
audits, issue resolution, and ensuring accuracy in invoicing and post-contract financial
processes.
contractual and operational obligations are fulfilled.
payments and proactively address any billing or account issues.
requests are handled efficiently and with high-quality service.
they are out of office (OOO).
deal integrity.
teams.
generation, and booking
What you bring:
Additional Information/Conditions:
Skills
AuditsBilling And InvoicingBroker CoordinationComplex BillingContract BookingContract CreationContract ManagementCredit ChecksCRM/ERP WorkflowsCustomer CoordinationData AccuracyData Import/ManagementDeal LoggingGCPMicrosoft ExcelOperations CoordinationPost-contract ManagementPricing CoordinationReporting
