Salesforce Administrator

Our Company

At EOS, we are building a high‑performing, values‑driven organisation where people are empowered to do their best work. We believe in clarity, accountability, and continuous improvement, and we use technology thoughtfully to support our teams and customers. Salesforce plays a critical role in enabling our commercial, operational, and customer‑facing teams to work efficiently and with confidence.

Key Accountabilities

• Act as the primary functional owner of Salesforce, ensuring it aligns with business processes and objectives
• Gather, document, and translate business requirements into Salesforce configurations and enhancements
• Configure and maintain Salesforce features including objects, fields, page layouts, flows, validation rules, reports, and dashboards
• Manage user access, profiles, permission sets, and data quality standards
• Support release management, including testing, documentation, and user communication
• Provide ongoing user support, training, and guidance to drive adoption and effective use
• Collaborate with technical teams, vendors, or developers where custom solutions or integrations are required
• Monitor system performance and proactively identify opportunities for improvement
• Maintain clear documentation of processes, configurations, and best practices

What You’ll Bring

• Proven experience as a Salesforce Administrator with a strong functional focus
• Solid understanding of end‑to‑end business processes, particularly within sales, service, or revenue operations
• Experience translating stakeholder needs into practical Salesforce solutions
• Strong communication skills and confidence working with non‑technical users
• A structured, detail‑oriented approach with a continuous improvement mindset
• Salesforce Administrator certification (preferred but not essential)

What Success Looks Like

• Salesforce is intuitive, reliable, and well‑adopted across the organisation
• Users feel supported and confident using the platform
• Business requirements are delivered clearly, efficiently, and with minimal rework
• Data quality and reporting accuracy continuously improve
• Salesforce evolves in line with business growth and changing needs

Why Join EOS

• Opportunity to shape and influence how Salesforce supports the wider business
• Collaborative, people‑first culture with a strong focus on ownership and accountability
• Exposure to diverse stakeholders across regions and functions
• Commitment to learning, development, and doing meaningful work

Belonging at EOS