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Language Services Associates, Inc.
Posted 11 months ago
Sango - Remote Telephonic Interpreters
InternationalRemoteFull-time
AI Summary
Telephonic interpreter role handling on-demand calls for Sango speakers, providing remote interpretation across medical, legal, and customer service settings.
About this role
Overview:
As a telephonic interpreter for Sango in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!
Responsibilities:
·Provide effective telephonic remote interpreting
·Answer inbound calls in a timely manner
·Provide superior customer service
·Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
·Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
·Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience:
·Full fluency in both English and Sango
·US or International Based
·Technology proficient (web-based platforms, email, Microsoft Word)
·Landline phone access for sound quality
·An interpreting space that is quiet, secure, and free from outside noises
·2+ years of professional interpreting experience preferred
·Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
·Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Skills
Bridging The GapCCHICMIConfidentialityCross-CulturalData PrivacyEmailInterpreting PlatformsMedical Interpreting TrainingMicrosoft WordQuiet Secure Interpreting SpaceRemote InterpretingSound Quality ManagementTelephonic InterpretingWeb-based Platforms
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