Scheduling Coordinator

Scheduling Coordinator

Job Type: Full-Time, Mon-Fri 8am-5pm
Location: 813 Shades Creek Pkwy #205, Birmingham, AL 35209
Compensation: Comp based on experience; includes benefits

About Us: Oral Surgery and Wisdom Teeth (OSWT) is a growing multi-state oral surgery group dedicated to delivering high-quality care with an efficient, compassionate, and technology-driven approach. We support a collaborative environment where team members are empowered and trusted to make a real impact on patient care and practice operations.

Position Summary: We are seeking an experienced and detail-orientedScheduling Coordinator to join our operations team. This role is ideal for someone with a strong background in dental office administration who thrives in a fast-paced, high-accountability environment and is comfortable using modern digital tools to manage workflows across multiple providers and locations.

Key Responsibilities:

• Schedule and confirm oral surgery appointments across multiple locations
• Coordinate referrals and ensure pre-operative steps are completed
• Verify insurance benefits and communicate patient financial responsibilities
• Submit and follow up on prior authorizations
• Communicate with patients and referring dental offices via phone, email, and Microsoft Teams
• Track case statuses and follow scheduling/billing workflows using SharePoint
• Support the coding team by ensuring chart and documentation readiness
• Collaborate with teammates and surgeons to ensure smooth daily operations

Qualifications:

• Required:
  
  • Excellent communication skills (written and verbal)
  • Tech-savvy and comfortable learning new software
  • Self-motivated, reliable, and detail-oriented
• Preferred:
  • 2+ years of experience as a dental receptionist, treatment coordinator, or similar front office role
  • Thorough understanding of how to coordinate dental insurance benefits
  • Experience working in an Oral Surgery setting
  • Clinical Experience
  • Experience with Curve Hero
  • Familiarity with Microsoft Office Products (SharePoint, Microsoft Teams)
  • Bilingual (English/Spanish)