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Cyderes

Posted 6 months ago

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Security Engineer, CyberArk

BengaluruRemoteFull-time

AI Summary

CyberArk engineering role focused on daily operations, administration, and BAU tasks for a managed CyberArk service, including system health, troubleshooting, and customer-facing support.

About this role

Who We Are
We help the world Be Everyday Ready
Today’s threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools — all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way.
🏆 Great Place to Work® Certified™ | United States · Canada · United Kingdom · India

About the Job:

A managed service CyberArk engineer in the daily operations of the system, ensuring the system runs and completing requests with ticketing systems with SLAs. You require hands-on experience with CyberArk Privileged Access Solution. Additionally, they need experience managing its "business as usual" type tasks. You will report to Technical Service Manager.

Responsibilities:

  • Responsible for implementing part or all the technical solution to the client, in accordance with an agreed technical design. Occasionally responsible for providing a detailed technical design for enterprise solutions.
  • Understands a broad spectrum of Privileged Access Management technology to provide part or all detailed technical design which meets customer requirements.
  • Develop maintainable, scalable, and secure source code that meets business requirements and team standards.
  • Identify and implements appropriate continuous improvement opportunities.
  • And present complex issues with assurance and confidence. Use of consulting skills including questioning, listening, ideas development, permission, and rapport, and influencing.
  • Works within the project team to support iterative development and maintenance support that delivers a high-quality product.
  • Supports product owner interactions with customers and development teams to define requirements.
  • Contributes to the production of support documentation
  • Requirements:

  • Minimum 2 to 5 years administration experience in working on large, CyberArk environments
  • Experience on working with PCloud environment and Standalone/High-Availability - cluster environment for CyberArk Core PAS modules.
  • Experience with onboarding different platform accounts such as Windows, Unix, Databases, Web applications (AWS/Azure), Network/Security Devices
  • Experience in configuring and supporting CyberArk administration and management activities with custom defined compliance platform management solutions
  • Knowledge upgrading CyberArk version and managing patch/upgrade/security fix strategy.
  • Knowledge in DR Drill activities, Backup, Reporting
  • Knowledge in Vault OS/Infra patching and connector management.
  • Perform health check monitoring on all the CyberArk servers to ensure availability of system to end-users.
  • Experience troubleshooting CyberArk Core PAS (Vault, PVWA, CPM, PSM, PSMP), AAM, HTML5 gateway and Remote Access
  • Provide operational support on a 24x7/8X5 rotation basis.
  • Provide production support and participate in on-call rotation.
  • CyberArk Defender/Sentry is mandatory. Add-on: CDE-PAM/CDE-CPC.
  • Skills

    24x7 SupportAAMAWSAzureBackupCDE-CPCCDE-PAMCPMCyberArk Privileged Access ManagerCyberArk VaultDatabasesDR DrillsHealth MonitoringHigh-availability ClusteringHTML5 GatewayOn-call RotationPatch ManagementPCloud EnvironmentPSMPSMPPVWASentry/ DefenderUnixWeb ApplicationsWindows

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