Senior Associate - Operations

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

• Operations tasks: Cash application
• Invoice & credit notes creation
• Customer master data creation
• DunningCollection
• Reporting Month end activities
• Sales Order release

Qualifications

• Customer Service
• Analytical thinking for issues resolutions
• Teamwork
• Time management skillsAttention to details
• Experience working under SLAs and KPI's
• Technical skills: ERP: SAP, PREF, SharePoint
• University studies accounting, administration, economics or similar.
• 3 years minimum working in account receivables
• Portuguese or English 80%