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Veeva

Posted 16 months ago

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Senior Consultant - Quality Cloud

MadisonRemoteFull-time

AI Summary

Senior Professional Services Consultant focused on Veeva Vault Quality, translating customer requirements into cloud-based QMS/LIMS solutions and guiding deployments across enterprise.

About this role

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Are you passionate about continuous innovation, building long-term customer relationships, and providing value through agile delivery? Do you enjoy tackling large-scale, complex problems?
Veeva Systems is looking for driven, self-motivated Professional Services Consultants with a passion for empowering enterprise companies with best-of-breed cloud-based technology. Veeva’s Vault Quality helps organizations eliminate silos and accelerates the development and manufacturing of high-quality products to a greater number of patients. It is a cloud platform that unifies applications, processes and partners across content management, training, Quality Management System (QMS) and QC lab solutions (LIMS).
As a member of our Professional Services team, you will be responsible for understanding customer’s current business processes and shaping future state vision, identifying and incorporating global regulatory needs, translating requirements into solution design, and defining global strategies to deploy our cloud-based solution across the enterprise.
This is a remote, full-time permanent role with Veeva. There is no work location requirement. It is customer-facing, with occasional travel requirements up to 50% of the time.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You’ll Do

  • Review and analyze existing Customer business processes and identify key process steps, gaps, and requirements that would impact the implementation approach
  • Partner with customer SMEs and business leaders to translate requirements into solutions that solve business problems and support the needs of the Customer
  • Provide consulting on Quality best practices and overall solutions based on requirements
  • Develop, leverage, and maintain expertise in our Vault platform and Quality product
  • Develop a trusted advisor relationship with Veeva stakeholders and the customer
  • Build, test, and deploy configuration changes to live environments
  • Serve as the primary customer liaison, managing communication between the project team, customer, and other internal stakeholders
  • Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
  • Mentor project team and junior consultants in the Professional Services organization

    • Requirements

  • 8+ years of experience in IT Project Management, GMP Systems ownership, or Software Consulting
  • Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor
  • Proven ability to work both independently and in teams in a dynamic, fast-moving environment
  • Good understanding of SaaS and GxP principles
  • Ability to quickly understand business requirements and design creative solutions
  • Excellent verbal and written communication skills
  • Experience in the Lifesciences Quality, Manufacturing, or Healthcare spaces
  • Experience with Data or Content Management applications

    • Perks & Benefits

  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program

    • Compensation

  • Base pay: $80,000 - $200,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

    • Skills

    Business AnalysisCloud-based DeploymentConfiguration ManagementConfiguration TestingContent ManagementCustomer Relationship ManagementData MigrationGxPIT Project ManagementLIMSQuality Management System (QMS)Regulatory RequirementsSaaSSolution DesignStakeholder ManagementSystems IntegrationTrainingTravel Up To 50%Veeva Vault

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