Senior Contents Strategist

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

What You Will Do

• Utilize one’s own understanding in local culture and business nature to localize and manage contents needed for product/marketing/development/educational guides
• Proofread and manage (traditional) Chinese within the service in a consistent and professional way (proper nouns and technical terms used within the company)
• Manage and communicate with the partnering translation firm - manage contract and work schedule, proofread translated output, and provide a term and style guide
• Update the translation memory and terminology database and work on documentation
• Reflect stakeholder and local requirements to the translation output
• Communicate with relevant teams to respond to local issues and align on the solution
• Monitor the local service trend and support UX and business

Basic Qualifications

• Bachelor’s degree on Advertisement, Public Relations, Journalism, Media, Communication, Business, Design, or equivalent experiences
• Outstanding portfolio demonstrating expert writing skills in English, in areas like UX writing, copywriting, and article writing, as well as experience in running a blog/social media account and producing content
• Ability to clearly understand requirements and fulfill them through long or short written content
• 8+ years of relevant work experience
• Ability to produce writing guidelines and presentations
• Experience of closely collaborating with various internal teams across the company and outsourcing vendors to lead and accomplish projects

Preferred Qualifications

• Experience working with various teams in a fast-growing environment
• Understanding in product design
• Experience in driving a project from end to end, leveraging insights from both qualitative and quantitative data
• Experience in leading various stakeholders and operating and managing complex project
• Experience working in the IT or e-commerce industry
• Proficient in Traditional and Mandarin Chinese
• Ability to communicate in English

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:https://www.coupang.jobs/privacy-policy/​