Senior Director of Solutions Engineering

What you'll do

Pre-sales technical motion

Every engagement separates scientific scope, owned by our Solutions Scientists, fromtechnicalscope. You will own the technical side and work closely with the scientific team to make sure both move together:

• Lead technical discovery with partner IT stakeholders including CIOs, Enterprise Architects, and IT Directors, many of whom are in their first serious integration conversation

• Scope integrations and migrations, producing the Binding Estimate that defines technical approach, assumptions, and estimated ranges; once signed, that estimate is the handoff to theengineeringteam for delivery.

• Own RFP and security questionnaire responses for all integration, migration, and technical security content; this is your domain, not something that escalates to engineering. This includes strong familiarity with relevantsecurity and compliance standards such asISO 27001, SOC 2,GxP, NIST 800, GDPR, theEU AIAct, etc.

• Own the SOW structure(in partnership with legal)for integration and migration engagements, ensuring documents are clear, consistent, and commercially protective

• Guide partners toward standard integration patterns and best practices; most deals should follow the catalog, and it is your job to make that the path of least resistance

• Work withtheenterpriseengineeringpost-salesteamtoidentifytooling that supports pre-sales, including mockintegrations, proof-of-concept environments, and demonstration integrations. Own these tools andleveragethem.

• Co-developing evaluation frameworks with SolutionScientiststhat connect technical feasibility and scientific fit into a single partner experience

• Spot emerging integration trends and gaps in our standardofferings, andbring those patterns back to the engineering team.

• Develop the playbooks, templates, and intake processes that let AEs and Solutions Scientists run services conversations without pulling inpost-salesprematurely

Handoff and delivery alignment

Your primary focus is pre-sales. Once a Binding Estimate is signed, the engineering teampicks upexecution. Your job is to make that handoff clean every time.

• Design and own the pre-to-post-sales handoff, ensuring scoped work, assumptions, and partner context transfer clearly into the delivery team

• Build the enablement content, templates, and standards that make the handoff consistent as deal volume grows

• Work directly withthe enterprise engineering teamto shape how the practiceoperatesas it matures beyond its current stage

• Co-owning pre-sales effectiveness metrics with SolutionScienceleadership to ensure both streams are measured consistently and improving together

• Stay aligned with the engineering team on delivery patterns so pre-sales scoping stays grounded in what isactually buildable

Team building and cross-functional leadership

• Define the structure, hiring plan, and operating model for theSolutionEngineringfunction as it scales

• Build a strong operating partnership with the SolutionScienceleader

• Build and develop the team supporting integration pre-sales, SOW operations, and technical intake

• Build andmaintianreusable content to share

• Partner with AEs and Solution Engineering to ensure early-stage conversations are routed correctly between scientific and technical tracks without pulling CE inprematurely

• Align with Product and Engineering on field requirements, integration demand patterns, and catalog roadmap priorities

• Collaborate with the Forward Deployed Scientists team to keep technical and scientific workstreams coordinated through delivery

You will have

• 8+ years incustomer engineering,solutionsarchitect, solutions engineering,orpre-sales engineering function, with at least 3 years managing a team

• Experience scaling acustomerorsolutionsengineeringfunction: hiring, structuring, and developing a team as deal complexity and org size grew

• Solid grasp of enterprise integration patterns: REST APIs, event-driven pipelines, file-based data flows, and enterpriseERPand CRMsuch as SAP orSalesforce

• Hands-on experience scoping integrations across enterprise data environments, including systems where data must move reliably between platforms with different schemas, ownership models, and access constraints

• Familiarity with AI-native platforms and how enterprise IT teams evaluate,procure, and integrate AI into existing workflows; comfortable discussing AI capabilities, deployment patterns, and data requirements with both technical and business buyers

• Experience owning RFP responses and securityques

• tionnairesfor integration and infrastructure content; comfortablerepresentingtechnical security posture directly to IT buyers