Senior Marketing Analyst
AI Summary
Our StoryHello there. We’re Zopa.We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank.
About this role
A day in the life
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Generate key insight from our internal and external data sources and tooling to inform, refine and optimise our marketing channel strategies
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Pair with marketingmanagers and specialists to design, implement and evaluate A/B and multivariate testing across customer journeys (e.g. onboarding, engagement, retention and cross-sell)
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Model and forecast the impact of changes that you are driving through analysis
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Own the development of a structured incrementality testing framework
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Contribute to attribution, cross-product and lifecycle analytics, looking horizontally across engagement, retention and cross-sell rather than purely at individual journeys
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Take on ownership of analytical projects and identifying new and exciting growth and engagement opportunities through analysis
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Monitor key marketing metrics to understand how the function is performing and regularly present this to marketing managers and senior stakeholders
About you
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You’re T-shaped having a broad understanding across multiple marketing channels and domains, alongside deep expertise in a specific marketing area (e.g. CRM, Paid Search, SEO, etc)
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Highly analytical with excellent attention to detail, and have experience working with large datasets and campaign performances
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Strong quantitative background, and are naturally curious about turning data into insight to make decisions
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You have experience using SQL and/or Natural Language Query (NLQ)
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Ability to communicate your insights succinctly, stick to key results and influence upwards, downwards and sideways
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You build strong relationships and collaborate effectively across teams. You are comfortable constructively challenging assumptions and decisions when needed, while maintaining respect and empathy for others
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Proactive and self-motivated, with the judgement to know when to seek support whilst taking ownership and driving work forward independently
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You have a growth mindset and are always on the lookout for new learning opportunities and strive to be on the cutting edge
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Experienced working in cross-functional teams with many skillsets coming together to make amazing products and customer journeys
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Exposure to Python or statistical analysis
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Experience with BI tools such as Tableau, Looker or Power BI
- Understanding of customer segmentation or experimentation frameworks
Added bonus:
Please note - no candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!
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