Senior Operations Coordinator (Remote) | Philippines

• Location: Remote / Virtual
• Job Type: Full-Time
• Salary Range:$1,000 - $1,300/month
• Schedule: Monday - Friday 9:00 am to 5:00 pm PST.

At **HireHawk **,we connect top global talent with high-performing U.S.companies.Our focus is on finding exceptional professionals who bring both expertise and drive to every role.We’re passionate about helping candidates grow their careers while supporting our clients with reliable,remote-ready talent that makes an impact from day one.

The Senior Operations Coordinator plays a key role in maintaining operational accuracy and ensuring seamless coordination between scheduling, billing, payroll preparation, and client communication.

This is a hands-on role for someone who thrives in a fast-paced environment, can confidently communicate with clients, and takes ownership of keeping systems accurate and organized.

Responsibilities:

• Manage daily job scheduling within LMN, making real-time adjustments as field conditions change
• Maintain accurate records in HubSpot, LMN, and QuickBooks, including client notes and seasonal service reminders
• Answer inbound client calls and respond to emails regarding service inquiries and scheduling requests
• Coordinate client outreach for upsells or service opportunities identified by field teams
• Review and audit crew timesheets to verify job notes, materials used, hours worked, and purchases
• Prepare bi-weekly payroll reports in Google Sheets formatted for ADP upload and track overtime hours
• Maintain and update operational records and crew notes within internal systems
• Identify process gaps or operational issues and proactively resolve them

Requirements

• Professional written communication skills
• Strong attention to detail and accuracy
• Systems-oriented mindset with the ability to understand operational workflows
• Experience using QuickBooks Online
• Proficiency in Google Workspace
• Experience with HubSpot or another CRM platform
• Background in home services, field services, or operations-heavy industries
• Experience using LMN or Aspire
• Landscaping or trade service industry experience
• Experience building or documenting Standard Operating Procedures (SOPs)
• Familiarity with ADP or similar payroll systems

Benefits

• Access to a $200K+ perk marketplace with discounts on 150+ global services.
• Option to withdraw up to 50% of approved earnings before payday.