Employee relations cases are closed cleanly → Performance, conduct, and absence cases are managed end-to-end with tight documentation, clear timelines, and no open or ambiguous items left at handback.

UK payroll runs without a miss → Every cycle hits cutoff and exceptions are resolved in partnership with the Global Payroll & Benefits Specialist and Finance.

Contractor compliance is always audit-ready → Every contractor and freelancer has a current CEST/QDOS determination, correct classification, and an up-to-date tracker.

Leadership stays informed with no surprises → Workstreams keep moving independently within agreed guardrails.

Lead on employee relations – Coach managers through performance, conduct, and absence concerns, managing cases end-to-end with tight documentation so outcomes are clear and timely.

Advise on the employee lifecycle – Guide probations, role changes, and contract matters in strict alignment with UK law and TTG policy, keeping the business protected and compliant.

Own UK People Operations – Flag and action updates to the UK Employee Handbook and policies, and participate in onboarding and offboarding workflows across TTG and Secret Cinema.

Oversee UK payroll – Partner with the Global Payroll & Benefits Specialist and Finance to meet cutoff and resolve exceptions, keeping employees paid accurately and on time.

Maintain HiBob as the source of truth – Track and communicate headcount, absence, and org changes so the wider People Team always has accurate data.

Run IR35 and contractor compliance – Maintain HMRC CEST assessments (and coordinate QDOS determinations where needed), verify correct contractor classification, and keep the tracker and monday.com workflows audit-ready.

UK HR generalist experience – you’ve operated at this level before and don’t need to be told how employment law works or why ER process matters.

A confident people-partnering style – senior leaders come to you because you’re useful, not because they have to; you coach rather than instruct, and you know the difference.

Operational range – you can manage a payroll cycle, a compliance tracker, and a live ER case at once without dropping detail.

Fluency with AI tools like Claude – you leverage them to streamline workflows, support documentation, and increase productivity.

HiBob experience – a plus, though not required.

Working knowledge of IR35/off-payroll rules in a multi-entity environment.