Senior Project Manager

We are looking for an experienced Project Manager to lead and deliver large-scale technology and digital transformation projects within a fast-paced retail environment. The ideal candidate is an excellent stakeholder manager, highly structured, and able to coordinate cross-functional teams across business, operations, technology, data, finance, and external vendors.

Retail or e-commerce experience is a plus, as well as relevant PM certifications—but not required.

• Project Planning & Execution

  • Lead end-to-end delivery of several projects simultaneously from initiation, planning, execution, UAT, deployment, to stabilization.
  • Develop and maintain project plans, timelines, risk registers, RAID logs, and communication plans.
  • Ensure all milestones are delivered on time, within scope, and within budget.
  • Manage and drive cross-functional alignment across Business, Tech, Data, Operations, Finance, and Vendors.

• Stakeholder & Vendor Management

  • Engage a large and diverse group of stakeholders; facilitate decision-making, alignment, and conflict resolution.
  • Act as the primary contact between business teams, technology teams, and external vendors.
  • Prepare and lead Steering meetings and working groups with clear updates, issues, and next steps.

• Requirements & Change Management

  • Work with business users to gather, validate, and prioritize business requirements and functional flows.
  • Coordinate with tech teams to review solution design, integration approach, and system feasibility.
  • Plan and manage change impact, user adoption, training, and communication to ensure smooth rollout.

• Quality Assurance & UAT

  • Oversee test planning, UAT execution, and defect management.
  • Ensure systems meet business requirements, performance standards, and operational readiness.
  • Manage cutover plan, go-live activities, and hypercare support.

• Governance, Reporting & Documentation

  • Track and report progress, risks, issues, dependencies, and financials to Line manager and management.
  • Ensure compliance with internal governance, procurement process, budget controls, and audit requirements.
  • Maintain complete documentation: BRD/FSD, SOW, change requests, decisions, and sign-offs.

Requirements

• Bachelor’s degree in Business, IT, Engineering, or related field.
• 5–10 years of experience in project management, PM, PMO, digital transformation, or IT implementation.
• Experience in retail, e-commerce, FMCG, or logistics is an advantage.
• PM certifications (PMP, Agile, Scrum Master, Prince2) are a plus but not required.
• Strong working knowledge of system integration, APIs, data flows, and digital platforms (nice to have)