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Senior Software Engineer, Orders Pricing

BostonOn-site

AI Summary

Senior Software Engineer on the Orders Pricing team, owning the design, implementation, and reliability of the pricing engine for restaurant orders, including rules, discounts, taxes, and service charges at scale.

About this role

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We are looking for a Senior Software Engineer to join the Orders Pricing team.

Orders Pricing team owns how every order is priced — the rules, discounts, taxes, and service charges that determine what a guest pays. Our pricing engine has to be exactly right, every time, across an immense scale of traffic and every surface an order touches, from the cloud to the point of sale. The pricing engine is a critical part of the company strategy as we expand into new verticals, encountering new complexities and pricing rules.

Why this team?

  • Correctness at Scale: Pricing has to be exactly right on every order, every time. Getting it wrong costs restaurants and guests real money — accuracy is non-negotiable.
  • Hard Problems: Discounts, taxes, and service charges stack into complex rules — we turn that complexity into a fast, reliable engine.
  • Leadership and Ownership: You’ll drive significant projects end-to-end and help grow the engineers around you.

About this roll* (Responsibilities)

  • Drive significant projects from design through rollout, owning the technical direction and delivery
  • Design and implement pricing features that improve accuracy and reliability for our customers and partners
  • Mentor less experienced engineers and raise the technical bar across the team
  • Participate in architectural discussions and help evolve the pricing engine’s design, tooling, and delivery practices
  • Provide design feedback and participate in code reviews to ensure implementations meet requirements
  • Own operational monitoring — observability, alerting, and on-call response — and keep pricing highly available in production
  • Collaborate with Product, QA, and other engineering teams to deliver robust, scalable services
  • Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

Do you have the right ingredients*? (Requirements)

  • 5+ years of back-end experience in Java, Kotlin, or other object-oriented languages
  • Track record of driving significant projects from design through rollout
  • Proficient with modern web standards and API technologies (e.g. REST, GraphQL), including schema design, evolution, and versioning
  • Experience with distributed systems, enterprise messaging systems, and/or microservices
  • Experience operating services in production — monitoring, alerting, observability, and incident response
  • Proficient with relational databases and alternative data stores
  • Proficient with AI tooling such as Cursor, Claude, and MCP servers
  • Strong leadership and mentoring skills
  • Excellent cross-team communication skills on complex technical topics
  • Passionate about technology and learning new things

Our Tech Stack

Our backend services follow a microservice architecture written in Kotlin and Java using DropWizard. We use AWS extensively, ranging from DynamoDB to RDS to Lambda. We store data in a set of sharded Postgres databases and utilize Apache Spark for large-scale data workloads including query and batch processing. For event-driven communication we rely on Pulsar along with some RabbitMQ clusters. Pricing also reaches onto the point of sale, so some contributions land in our Android POS application written in Java and Kotlin.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A
$159,000$254,000 USD
Zone B
$138,000$221,000 USD
Zone C
$125,000$200,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Skills

AI Tooling (Cursor, Claude, MCP Servers)Apache SparkAWSDropwizardDynamoDBGraphQLJavaKotlinLambdaPostgreSQLPulsarRabbitMQRDSREST API

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