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WalkMe

Posted 4 months ago

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Senior Solution Advisor, SLED & Utilities

RaleighHybridFull-time

AI Summary

Senior technical advisor who leads complex SLED and Utilities evaluations, translating customer challenges into WalkMe solutions and guiding solution strategy across multi-stakeholder sales cycles.

About this role

Industry leader? Well, how about an industry creator?!
At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology.
So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!

As a Senior Solution Advisor, you will report to the Director of Solution Advisory on the Solution Advisory team. Your main goal is to lead complex technical evaluations for SLED and Utilities customers, translating mission-critical business challenges into high-impact WalkMe solutions. Your performance will depend on your ability to operate as a senior technical advisor, drive executive-level discovery, and influence solution strategy across long, multi-stakeholder sales cycles.

What You'll Own

  • Own the end-to-end solution strategy for complex SLED and Utilities opportunities, ensuring alignment with regulatory, security, and operational requirements
  • Lead executive-level discovery, solution design, and technical validation, including advanced demos and proofs of concept
  • Act as a senior technical advisor and escalation point, partnering closely with Sales, Product, and Engineering to drive successful outcomes

    • What You Need to Succeed

  • Experience supporting SLED and/or Utilities customers in a technical pre-sales, solution advisory, or sales engineering capacity
  • Proven ability to lead complex, multi-stakeholder technical evaluations and influence senior customer decision-makers
  • Strong understanding of enterprise architectures, security considerations, and compliance requirements common to public sector and regulated industries
  • Expertise in designing and delivering tailored demonstrations and POCs that map technical capabilities to business and mission outcomes
  • Nice to Have
  • Experience with government procurement processes or regulated sales cycles
  • Familiarity with enterprise platforms such as SAP and CRM systems (e.g., Salesforce)

    • What Sets Us Apart

  • At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
  • Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
  • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
  • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
  • Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.
  • WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
  • WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
  • WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
  • Robust Retirement Contributions: Ask HR about the specific offerings for your region!
  • SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.

    • Skills

    CRM SystemsCustomer Requirements AnalysisDemosEnterprise ArchitectureEnterprise PlatformsExecutive DiscoveryGovernment Procurement ProcessesMulti-stakeholder CollaborationPaaS/IaaS KnowledgePOC DesignPre-salesProofs Of ConceptPublic Sector ExperienceRegulatory ConsiderationsSales EngineeringSalesforceSAPSecurity And ComplianceSolution AdvisorySolution DesignTechnical ValidationWalkthrough Demonstrations

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