(Services) Senior Project Manager

Hybrid Job in Guadalajara, Jalisco.

The Job in short

Manage multiple complex projects and be a bridge between Backbase internal teams and our clients.

Meet the job

Backbase is a fast-growing and dynamic environment. Taking upon this position means that you will be a key person in providing effective coordination and communication among all the project stakeholders at various levels.

You may not be a technical expert but you are not illiterate in information technology either.

You are confident in managing clients’ expectations whereas ready to validate Backbase operations. You like traveling. So if you don’t already have a frequent status flyer, you will do so within a year, because traveling will take up a big  chunk of your work.

You will be expected to manage the relationship with customers/partners and support and advise clients on implementing their online applications using Backbase Solution to its full potential.

How about you

• Experience doing implementations in the banking domain is a must
• You are a solid project manager (5+ years) who is result driven and ready to adapt to a constantly changing environment;
• You have 7+ years of work experience
• You have integrated end-to-end (min. 3 projects) web-based projects and you are a master in Agile project management;
• You have had (2+ years) of experience as a Scrum Master or Product Owner
• You have client-facing experience in complex environments (3+ years);
• Key behavioral competencies include customer insight, stakeholder management, build effective teams and manage expectations;
• You should be comfortable with ambiguity, even if it’s short term;
• You jump on opportunities to collaborate with colleagues and clients and enjoy being an accelerator;
• You are very much hands-on and have the mentality to get things done;
• Proficiency in English is an absolute must since you will be dealing with clients across the globe;