Posted 12 months ago
Shift Leader
Bala Cynwyd PARemotePart-time
AI Summary
Shift Leader at a bakery, responsible for supervising daily operations, customer service, and team members during a shift to ensure smooth workflow and quality standards.
About this role
As a Shift Leader at our Bala Cynwyd store located at 199 W. City Ave, Bala Cynwyd PA 19004, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
SOME OUR SWEET SHIFT LEADER PERKS:
•Flexible part-time work schedules
•Paid vacation and sick time off
•Interactive training & mentorship
•Pet insurance for your furry loved ones
•Job stability with a rapidly growing and reputable company
•Achievable growth/promotion opportunities
•You get to work in a fun, exciting team environment
•Employee discount and FREE cookies with every shift!
WHAT WILL I DO AS A SHIFT LEADER?
•Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
•Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
•Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
•Support and work alongside the Cookie Crew
•Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
•Manage cash handling and deposits
DESIRED SKILLS/EXPERIENCE:
•At least 1 year of working experience in a customer service focused role
•Point of Sales systems experience
•Outstanding communication, time management, and people skills
•Outgoing/friendly/patient
•Detail focused and results-oriented
•Ability to lead-by-example and motivate others
•Ability to lift up to 40 lbs.
•Legally eligible to work in the United States
•Must be 18 years or older to be employed
Skills
Basic Baking-related TasksCash Handling And DepositsCustomer Service LeadershipFood Handling And Safety PracticesInventory And Production Workflow ManagementMultitasking Under High-volume ConditionsPoint Of Sale (POS) SystemsRetail Operations KnowledgeShift Scheduling And DelegationTeam Coaching And Training
