Posted 5 months ago
Shift Leader
BrooklynOn-sitePart-time
AI Summary
Shift Leader role overseeing store operations during a shift, coaching team members, handling cash, and ensuring customer service and food safety.
About this role
As a Shift Leader at our BKNY store located at 109 Smith Street,, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
COMPENSATION AND SWEET SHIFT LEADER PERKS:
•Pay rate: $18.00/hr
•Flexible part-time work schedules
•Paid vacation and sick time off
•Interactive training & mentorship
•Pet insurance for your furry loved ones
•Job stability with a rapidly growing and reputable company
•Achievable growth/promotion opportunities
•You get to work in a fun, exciting team environment
•Employee discount and FREE cookies with every shift!
WHAT WILL I DO AS A SHIFT LEADER?
•Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
•Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
•Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
•Support and work alongside the Cookie Crew
•Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
•Manage cash handling and deposits
- Other duties as assigned
DESIRED SKILLS/EXPERIENCE:
•At least 1 year of working experience in a customer service focused role
•Point of Sales systems experience
•Outstanding communication, time management, and people skills
•Outgoing/friendly/patient
•Detail focused and results-oriented
•Ability to lead-by-example and motivate others
•Ability to lift up to 40 lbs.
•Legally eligible to work in the United States
•Must be 18 years or older to be employed
Skills
Bagging/packagingBaking OperationsCash HandlingCustomer ServiceDealing With Peak PeriodsDelegationDepositsFood SafetyInterpersonal CommunicationInventory/stock MonitoringLeadershipLifting Up To 40 LbsPoint Of Sale SystemsRisk ManagementSafety PracticesShift SchedulingTeam MotivationTime ManagementTraining And Coaching
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