Posted 13 months ago
Shift Leader
Bellingham WAOn-sitePart-time
AI Summary
Shift Leader manages daily store operations, leads the team during shifts, and ensures customer service, sales, and safety standards are met.
About this role
As a Shift Leader at our WWU store located at 230 36th St, Bellingham WA 98225, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
OUR SWEET SHIFT LEADER PERKS:
• Starting pay rate range of $18.00 - $18.25/hr.
• 1 hr of paid vacation for every 50 hours worked and 1 hour of paid sick time off for every 40 hours worked
• Flexible part-time work schedules
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!
WHAT WILL I DO AS A SHIFT LEADER?
• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• Support and work alongside the Cookie Crew
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Manage cash handling and deposits
DESIRED SKILLS/EXPERIENCE:
• At least 1 year of working experience in a customer service focused role
• Point of Sales systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient
• Detail focused and results-oriented
• Ability to lead-by-example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older to be employed
Skills
Baking OperationsCash HandlingCustomer EngagementCustomer ServiceDepositsFood HandlingFood SafetyInterpersonal CommunicationInventory AwarenessLeadershipMultitaskingOperational SupervisionOutstanding CommunicationPoint Of Sales SystemsPolicies AdherencePriority SettingProblem SolvingSafety ProceduresShift DelegationStaff MotivationStaff SchedulingStaff TrainingStore OperationsTeam CoachingTime Management
