Site Reliability Engineer
Open- CanadaRemoteFull-time
AI Summary
Site Reliability Engineer at TextNow responsible for building scalable, observable infrastructure, automation, and on-call incident response in an AI-enhanced engineering environment.
About this role
We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started.
Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere.
TextNow is looking for motivated Site Reliability Engineer to own infrastructure, monitoring, logging, ci/cd, reliability and everything in between!
This role is about impact at scale. You’ll shape how TextNow builds and operates its systems in an AI-first environment where intelligent tooling is embedded into everyday engineering practice. Using AI is not optional, it’s expected. From design and architecture to implementation, testing, debugging, documentation, and operational analysis, you will actively leverage AI tools to increase velocity, improve code quality, and make better technical decisions. We provide a robust suite of AI-powered development tools and workflows to support you, and we expect you to continuously evolve how you use them to raise the bar for efficiency, clarity, and product excellence across the organization.
What You'll Do
You'll be a great fit if you have:
Skills
AnsibleAutomationAWSCI/CDCloud InfrastructureDevOpsGitHubIncident ManagementInfrastructure As CodeLoggingMonitoringObservabilityPost-mortemsProduction IncidentsPythonReliability EngineeringRoot-cause AnalysisScriptingSRETerraform
